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February 2024 by Mariel Arellano
I called today for my son’s medicine at the pharmacy and the lady who answered the phone was so rude to me and she said his medicine wasn’t ready that they have to put the order but I will get it till Monday she didn’t even check it out to see if they have it,so I went to the pharmacy and a really nice guy who work at the pharmacy I don’t remember his name,he said it was ready and I told him the lady who answered the phone said they didn’t have it yet and he said I don’t know why she said that,I just don’t get why u have people who doesn’t like to do their work and being so rude to the customer,if one of u guys don’t like deal with people just don’t work there and find something you like to do ,the costumers aren’t their fault if u had a bad Day be nice and polite like the guy who attended me..he is a good example to be a good worker
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February 2024 by J Martinez
Well first the system was down, then I came back 3 hours later, just to get the same result.I comeback the next day in the evening to up my prescription, just to have a sign saying they are at lunch. It’s 9 pm and you have 2-3 people taking a at the same time, when they close at 10.The prescriptions always take a while and then you get all this. I’m going to avoid coming here. No one seems to care
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February 2024 by nena hoskins
looks like they need the old way of hiring at this location, it use to be the best location.
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February 2024 by lpmellowYellow
I went inside the 24hr Walgreens to get sanitary items and they had half of the store blocked off and denied me to get the product that I needed. The employees wouldn’t even go get it for me.
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January 2024 by Martin Cusack
DUMBEST POLICY I'VE EVER HEARD. So I looked up an item to make sure it was in stock. It was 5.99. Pick it up 6.49. Ask the reason,it's cheaper online. Soooo if I purchase online and wait for it in my car, they will send a stock boy to pick it up and bag it....but I go in and do all the leg work they will charge me more. Great business sense. SO FROM NOW ON WHATEVER YOUR NEEDS ARE, ORDER IT ONLINE,GO PICK IT UP FROM THE COMFORT OF YOUR OWN CAR AND. SAVE MONEY. .
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January 2024 by Tommy H.
The best Walgreen's in the area for descriptions. I don't go to the ones in my neighborhood because they hassle me so much about my prescriptions. If it is not in stock, they won't bother telling me; they'll just say my description is being worked on. If I call the stores, I get computerized menus, and they disconnect me when I try to dial out to the operator. Not at the Midlothian location, though. These folks are always really helpful, especially now, when the meds I take are harder to get (due to manufacturer shortages). In all seriousness, getting my descriptions filled can be anxiety-provoking, but not at the Midlo location. And look, I hate to add this, but the women working here have an A+ cleavage game. I typically don't notice things like that--I'm a good person, a moral person, and even the youth gang I joined as a kid (we ransacked Kendall County, Illinois--and we got away with our crimes!) was a God-oriented (actually, I should have written "god-oriented," as we worshipped Lil Kaos, the pagan god of mayhem and punching people in the groin) gang. We spread violence and "goodness" (of a form) in equal measure. Anyway, I'm a good person, so I usually don't notice this sort of stuff. Suffice it to say that this is the only Walgreen's where I go inside to pick up my descriptions. And I ain't exactly hard on the eyes, neither, so the workers are getting something out of it, too, but it's still a thrill for me.
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October 2023 by Zoe XMafia
Prescriptions is never ready and whenever they finally say it's ready is only (partially ready for pick up) so you telling me every month y'all got only quantity 2-3 left?
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September 2023 by Mike Shareef
Went for covid/flu test, they told me results will be ready in 20 minutes, the never call, i called 45 minutes later they put me on hold more the 10 minutes with no answer, hung up, called again they put me on hold again for 10 minutes with no answer, i walked in they were not that busy at all, I asked for my test results, until finally got it, they just dont care at all, they wasted a hour of my time for no reason
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September 2023 by Alexian Gomez (Ruby)
Never had an issues with this location until this afternoon. Older african lady wanted my Id plus someone else saying I’m with her when she doesn’t even know if I am or not. Of course I was annoyed so I told her can I show her a picture of my id and she said no. Lucky I had another one and she right away decline the sale . What a waste of my time . I asked if the manager is available and she right away told me to walk to photos … lazy worker ! She not professional herself .
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July 2023 by Dan Clohessy
Been using this pharmacy for 6 months and every time I call to ask a simple question or fill a script i’m put on hold for 20 minutes and the person on the other line has always been rude.
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July 2023 by Reyna Gritona
The matter of fact the I called at 10:20 to ask questions on my prescriptions and buts me on hold 4 times and hangs up that is awesome
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October 2022 by Ryan Van
I refilled my prescription as usual. When I arrive, there is a sign on the window saying "system outage, cannot sell prescriptions." I ask at the window if they can hand me prepaid prescriptions, and the girl at the window just shook her head. Couldn't even bother to vibrate a single vocal cord. This was the day before Labor Day. The pharmacy was closed on Labor Day, so I am out of luck with getting my medication which I need to take nightly. This Walgreens is unreliable with rude employees. Transferring my RX to another pharmacy.
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September 2022 by Ryan Vandewiel
I refilled my prescription as usual. When I arrive, there is a sign on the window saying "system outage, cannot sell prescriptions." I ask at the window if they can hand me prepaid prescriptions, and the girl at the window just shook her head. Couldn't even bother to vibrate a single vocal cord. This was the day before Labor Day. The pharmacy was closed on Labor Day, so I am out of luck with getting my medication which I need to take nightly. This Walgreens is unreliable with rude employees. Transferring my RX to another pharmacy.
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September 2022 by Carmen Gomez
I see a lot of one star reviews! I am also not happy! The pharmacy never answers the phone when I need to speak with someone.. I get placed in hold seems like a hundred times
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September 2022 by Jennifer Lynn
I have worked in healthcare many years and while technology can be great, it can also malfunction and lead to poor health outcomes because staff is unable to do their job without technology- not all there fault- corporate issues. But when technology doesn’t work customers can become patients in hospitals and lead to health outcomes and increased costs. ALI, the pharmacist at the midlothian IL location truest cares about his customers and their health and he proved that by going above and beyond to assure my daughter received her medications regardless of the tech issues occurring at the time. THANK YOU Ali for over abundance of kindness during a stressful time for myself and my daughter. It did not go unnoticed and because of you alone I was able to get my daughter her medication on board that will hopefully prevent her illness from becoming worse. A million thanks!!!!!
