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June 2022 by Helga Aviles
You need to put on the marque that your ATM is down. It is down quite a bit and people get charged up to 5 dollars to use Another banks ATM. It's not right.
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April 2021 by Courtney Tabor
Keep a CLOSE eye on your account. They will cause you to overdraft your account and then not even tell you that it happened til it was already almost 30 days into being overdrafted. Then you can ask about reopening your account and get told by one person that you can and you need so much then get to the bank and get told something totally different. WORST banking experience of my whole life
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March 2021 by Jamie Kent
Watch your banking account daily, within a couple days after signing up for overdraft protection they took a $29 overdraft fee out of my account when I had money in it. Their response was sometimes the system makes errors. This happened several more times over months and their response was well we gave it back when you called didn't we? I did actually overdraft my account and they charged me the $29 twice, same answer. We gave it back when you called. If anyone else has had this problem post it please.
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March 2021 by Tim Davis
Please provide a phone number for members using the Metropolis branch. I bank locally, I want to easily speak to someone at my local branch! Why would this not be possible?
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October 2020 by clark blasdel
Crooks took my saving for inactivity fees without notifying me! A letter,email , courtesy call or some type of heads up would have been nice but i guess this is how they treat their customer! Not a very good business moto!!! Hope it helps you sleep better at night!!!
