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“Always have good shopping experiences here. Great staff and I work out of town most the year and send my woman here for help with her vehicle because of the staff being willing to help her without treating her like she don't know anything or just selling her whatever to get her gone. Much appreciated fellas.”
“PRESTON SMITH needs to do more research, his 1 star review is not accurate. Yes, some more accurate CCA tests are performed at 0 F for over 24 hours, -BUT- plenty of battery shops use a handheld device to get a decent reading. On a brand new battery, the CCA can measure MORE than the manufacturer rating, the fact that the new one measured less (brand new) is concerning, and that is what the store associate was trying to tell you. Don't ya' think if they were running a "scam", they'd try to push you to buy the MORE EXPENSIVE battery, verses the less expensive... DURRR!!!. -- Signed, a multi-year Paducah Battery customer.”
“It's good to have an auto parts store closer to me, I do have check to see if they have what I need online, they do have some knowledgeable people , but some of their staff have no clue.”
“They always have a staff member that knows a thing or two about the project you're fixing to get frustrated on and not once have I gotten the wrong part unlike its competitors that did/ do it every time”
“Good customer service experience regarding a recent mix up on an order for new golf cart batteries. Friendly service and staff member loaded the 6 heavy batteries into my vehicle for me.”
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“My truck broke down while on a cross country road trip around noon. Now my truck is a 69 F100..Todd and the guys were able to source the parts I needed and have them on site at 730 the next morning. The staff was tremendously helpful. I can't thank k them enough for all their help. A great group of guys. O'REILLYS should be proud of this store, i know i am.”