Banterra Bank is a community-focused financial institution with a history dating back to 1975 in Ridgway, Illinois. Since expanding to over 40 banking centers across five states and serving customers nationwide, the bank remains dedicated to providing excellent customer service and a wide range of banking products. Customers appreciate the friendly and helpful staff, describing them as insightful, kind, and professional. Many reviews highlight the staff's willingness to assist, whether through drive-thru service or in-branch help, making banking easier for new and existing customers alike. Employees like María and Cina are praised for their professionalism and extra effort in explaining options and setting up accounts, including investment opportunities. Despite occasional moments when lobby access is limited, the bank's team goes the extra mile to ensure customers feel valued and supported. Overall, Banterra Bank is recognized for its caring approach, helpful staff, and commitment to serving the community with quality banking services.
It was very helpful people when it came to opening new accounts.
July 2024
Knowledgeable about your products and easy to open a new account
March 2024
I had a very good experience with is bank. The Lobby was closed when I arrived and Kennedy helped me so much in the drive thru. I would recommend this branch to anyone. Thank you for all of your help.
