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February 2024 by Elaine Lebron
Guys are always so helpful
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February 2024 by Latonya Dorsey
Customer service is terrible
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December 2023 by Andrew KPro
Very helpful knowledgeable guys here! I really appreciated Sergio explaining the various light bulbs available and what would go best for my minivan.
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October 2023 by Nathaniel Singleton
Great parts and service..
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August 2023 by Bob Voshall
Great selection of auto parts. Good service with helpful counter employees.
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August 2023 by Honey'sGurl
Beautiful and Music in the park was wonderful
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July 2023 by Jazlin Arroyo
there’s a female there giving stuff for the free ??
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June 2023 by Kifah Maswadi
The staff at this location is simply elegant. Respectfull, attentive, courteous, good looking...etc etc. Store is well stocked, clean and merchandise is neatly organized. I am a regular customer and also neighbor, while i was doing my regular daily excercise behind the store earlier today, I noticed the staff were preparing some food. The smell was intriguing and mesmerasing at the very least. I approached cautiously and asked a member of the staff if today is a customer appreciation day. Lord and behold, the answer was a yes. I got myself together and went to the back to be little bit closer to the mesmerising smell of the food. While i was enjoying the smells, i couldnt help it but to have my way to the sweet cheeseburgers that was being prepared. I grabbed the buns, and some neatly sliced onions and some slices of ripe tomato, and made myself a double cheeseburger. I packed it in a to-go box and started heading back home. I coudnt wait till i get hometo taste it, so i decided to grab a bite while i was on the way. I opened the box slowly and grabbed the cheeseburger with both of my hands as the fine juices were dripping from the sides of the bun, and the smell of it was filling up my car...long story short, the food was amazingy delecious I got hypnotized and decided to go back and help myself to two more cheeseburgers........I highly recommend you do business at this location. You wont be disappointed.
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May 2023 by Darren Newell
They had what I needed for my Volkswagen
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May 2023 by Eileen Fahey
I came in needing help as I have little to no auto mechanic knowledge and Roberto was patient and helpful. My first experience with O’Reilly’s but definitely not my last thanks to the kindness of Roberto.
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October 2022 by tony boloni
Purchased a sensor for 150$. Didn't use it. Brought it back next day in the evening so as to give the store time to acquire cash. Was told the store didn't have cash to make return. Took it to another location and they told me that they should have the cash since it was near the end of the day. And even if they didn't have the cash, the protocol is to float cash from safe until the next day. I went back there and asked to speak to a manager. John approached me and stated he was the manager. I informed him of my knowledge of their protocols and he became noticeably irritated. He told me that I had to wait until he opened the safe and went into the back of the store. I heard him on his phone and he came back after about 10 minutes and told me he can't do the return. I had to call corporate and they were very nice. They steered me to another store where the employees were in disbelief that Oak Forest wouldn't do the return. They did return, no problem. I worked in retail many years and no one likes to take returns, but to lie is unacceptable. Even after corporate called John, he stuck to his lie, that they had no cash. This was at 8pm after being open for 12 hours. I used to go to this location all the time when Sam, Scott and Diane, to name a few, ran the store and were so helpful and knowledgeable. I wouldn't advise my enemy to step foot in that store now and have to deal with a lying, confrontational manager like John.
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October 2022 by Terrell Reed
Sara was such good help and cute as well
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September 2022 by Estefany Estrada
Went to pick up a part needed and Mike who I believe the name tag read assistant manager was great help. Showed us a few tips and tricks. Good experience and customer service
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September 2022 by Ayodele Akinsanya
Awesome staff. Correct parts in timely manner!
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August 2022 by Sara OBrien
New management, check them out!
