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May 2023 by Shashawna Reger
I’m supposed too get paid the 1st and then the 12 and they held my check till the 15 there terrible absolutely hate it and told me If I didn’t get my husband on my account they were gonna send the paycheck back
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June 2022 by Abby Fancher
Ashley in the customer service department is extremely helpful and efficient! I found I had an account missing on my online banking and had a few issues with another account. She had all my problems fixed promptly! She was also very kind and answered any questions I had! I will definitely be using her in the future for any of my customer service needs!
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September 2021 by Micheal Emmanson
I feel impressed with the wonderful work well done, I was told every achievement begins with a decision to try, I was a victim of scam but I got convinced by the right person of which I gave in a try of $300 investment and I got a profit of $2100 in seven days. Thank you George Stephanie for the kind of smile you put on my face.
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August 2021 by Ian Mitchell
It has been so refreshing to step back from the big national bank model and experience customer service again. First State Bank has been nothing but wonderful in addressing my banking needs.
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June 2021 by Don Thompson
Kayla help me set up a savings account she was very polite and answered all of my questions. The folks who work there have always been very helpful when there were any questions or concerns regarding on line banking services.
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May 2021 by Kailee Longmire
I worked with Meagan Goodhand to figure out a discrepancy on my account and her customer service was absolutely above and beyond for us on more than one occasion. I highly recommend Meagan and First State as a bank that truly cares about their members and treats them like family. Looking forward to many many more years of service with First State Bank. Thank you again, Meagan, for valuing me as not only a member of the bank but as a person! 5 stars!
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April 2021 by Melissa Martin
I refinanced my home with First State Bank this spring. Chris Holdenrid made the process so easy. I am finally out of the stressful mortgage I had with my previous lender . No more payment fluctuations according to family size or number of hours worked. The fixed rate mortgage with First State Bank cut my interest and payment literally in half. I feel as though a great weight has been lifted off my shoulders. Thank you so much to Mr.Holdenrid and First State Bank for helping me accomplish this financial goal.
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March 2021 by Patrick McGleam
Great people. Very friendly and always helpful. We just asked Peg Orland to help us with a refi and it went very well. She took the time to explain the closing options in a way that even I could understand. I would highly recommend this bank to my friends and business associates.
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March 2021 by Paxton Calvanese
For business and personal no other bank was able to give me the loans I need to accomplish my goals. Not only that but the service and the process was very efficient.
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March 2021 by Joanie Nichols
We recently refinanced our home. While the process took a lot longer than expected due to Covid19, Melissa was the height of professionalism. She kept us informed at each step of the process and answered our many questions with a smile and positive attitude. We were extremely pleased with both Melissa and the First State Bank of Mendota. Thank you.
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March 2021 by Mike H
Chris always handles our mortgage related matters expeditiously, fairly, and with expertise.
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May 2020 by Charles E
Love it
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May 2020 by Judy Zimmerman
Friendly ,dedicated to customer satisfaction,& Vista club perks!
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March 2020 by Deb Nagle
They have antiquated technology. I had to switch to bank that can provide customer service on a Sunday. Especially when they suspend your card for possible “fraud” on a regular basis. I still have a minimum amount going there for crap bills I don’t feel like switching but I’ll eventually get completely tired of it. The majority of my money goes to Cap 1. Luckily Capital One has been pretty great except for a small snafu that prevented my direct deposit to hit for one day. But I have extra cash so no big deal. Not being able to pay for things due to their antiquated technology and terrible service hours IS a big deal. Do yourself a favor, go somewhere else.
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March 2020 by Janenne Scott
It is a very friendly and welcoming bank. They offer many services and are very accommodating to your needs.
