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“Ariana gives stellar customer service! Had an issue with my phone for months that noone could figure out. She patiently worked through a myriad of options and was able to get the issues resolved. Made me feel like a valued customer. After having not so great experiences with some other verizon reps, she is a real standout! Best verizon experience.I have ever had!”
“Thank you Alan for your great customer service highly recommended to go here.Very polite and definitely knows what he’s doing. Thank you for helping me set up my phone. Promote him to manger ???????????????? Metro”
“Oscar & Jose were very nice.Answered every question I had.Great promotion on the exact phone that I wanted.(With the promotion (even saved $10.00 by signing up for auto pay) I wish I could rate 100 stars.I was treated like a valued customer.
Daniel”
“Lady who works there is awesome.. we're deaf and we told her that we can't hear.. she understood and helped us. Thank you Ms. For your time to help us with anything.”
“Best customer service ever had in my life treated me like a princess can’t complain would recommend that store to every person especially if you wanna get a phone best prices they even gave me a discount really felt like a princess in a candy store”
“I came in a week ago to get a new account. I really wanted the iPhone 14 pro, and since it was on backorder, they had to have it shipped to me. A few days later, I had my phone! I didn't expect it to get it so fast! The associates here are so helpful! And I'm not an easy person to deal with when it comes to services. I'm here again today, December 17, 2022 because I tried to activate my new device at home and totally FAILED! The online chat support associates were of no help and they redirected me to go to a T-Mobile store. Since I had a great experience last week, I came back for help. Today I was helped by Norelys, who is AMAZING! She was able to get my new device activated and help me bring up the iCloud backup on this new iPhone 14 pro device! 110% Recommend this location! I'm walking out a VERY HAPPY CUSTOMER!”
“A young girl name Nicole at the Customer Service was so helpful she deserves credit and acknowledgement. My daughter and I went shopping for a birthday gift for her best friend that loves Legos. My daughter and I found it online for $15.99 but when we went to the store it said $19.99. I told her let's go to the register and see if they can price match us or we're just gonna have to get it online. We went to the register the young lady told me I cannot get that price I have to go through the website. I told her, ok fine let me get the Legos so I can put it back on the shelf. It was the only one on the shelf, so I can order it through the website. Though in order to order on the website or even through the app you have to do a minimum purchase of $35. I decided to go to customer service and ask the same question. Can you price match what it says online from the price here? She looked up on her own phone Aad she said yes we can price match for you. She did it and she also over heard my conversation with my daughter and I said I forgot to get a gift receipt for the other gift the young lady said I can also print out a gift received all I need is the original receipt for the items. She went ahead and did 2 extra steps. She didn't have to and I do appreciate what she did and I wanted to put her out there so people know that she did great customer service and I appreciate that.”
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“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”