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August 2024 by Kary Sampson
Been going here since I moved to Northlake in 95. The only place I ever go for any AC, radiator, and coolant work. The absolute best around. Always honest and upfront. Non of that book crap.
Thanks for taking care of me and my family.
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June 2024 by Lisa Larkin
Awesome Great Place Been Coming since the old Mannheim Road Location ,, and even earlier đays of Mel's Dad's Shop Cherry's Radiator n Gas Tanks Repair in Franklin Park with my Dear Old Loving Cool Dãd Era 1977,, Always A Plus Plus Plus Plus And Mel n his Wife and Crew are always Great n explain what they are doing ❤️❤️❤️❤️Lisa and Ed
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May 2024 by Ravina Smith
Very nice staff, works quickly and always does a great job.
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September 2023 by N W
This has been my go to mechanic for several years.My mom and I and I just added my dad to the mix. Very good and Honest service here . Mel is a Awesome guy.
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September 2023 by Conte Robinson
Not a good experience
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August 2023 by Michelle Mitchell
Wonderful mechanics that you can trust. They stand by their work and charge what they say work will cost, even if it ends up going over the quote. I've trusted them with my vehicles for decades and wouldn't think of bringing any future vehicles anywhere else.
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February 2023 by Annette Lehman
I've been here a few times within 3 years for all different issues big and small. Always found an appointment. Everyone is honest and polite.
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February 2023 by Que'Shawn Hinton
Got my car up & running and working properly to pass emissions test
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January 2023 by Judy Duenas
Mel and the people that were working there were very busy but I knew my brakes were horrible, I was terrified to drive and they not only got me in they got me in. They took me at the last minute and the very next day is when we got the snow in the ice. They took care of me and I will be going to them from now on. They even took me home and picked me up. They treated me like family!!!! This is the place to go!Service: Brakes
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November 2022 by Starr (TruStarr)
Horrible experience. Got over charged for a radiator. After them installing my radiator, while driving home I was leaking transmission fluid. They put damaged gaskets on the connections. One of the employees took it upon himself to move my car that was blocking a truck he wanted to move and after getting in my car without my permission he put a lot of oil on my cream leather seats.Worse experience everrrr. I wouldn’t refer anyone to this place. The customer service sux. Mel talks with an attitude, he’s not welcoming or appreciative of your money being spent. The one thing he did do was reimburse me for a different shop that repaired his mistakes. It takes a lot for me to leave a review, especially a bad one because I want to see all businesses do great however, we can’t keep getting taken advantage of while spending our hard earned money.Good luck with this place.Service: Auto maintenance
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October 2022 by E. H.
The tow truck that Mel recommended was fair and on time. Mel provided a recommendation when we arrived and an estimate, and a time it might be done. We were able to drop it off at 9:am and he put in a new alternator and called me at 4pm to pick it up the same day. We were far from home and it was very helpful to be able to call Mel and get it taken care of in one day. The only reason I gave four stars instead of five is if you need a quiet place to work or wait nearby, it’s pretty isolated and the office there doesn’t have a waiting area.
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September 2022 by Mike Stahulak
Great work on my ac.
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September 2022 by joseph drake
Does awesome work!!!!
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August 2022 by Goddess Kapital Goddess Interventions
I don't know what happened here, he came highly recommend, I was very excited to think I would have a great mechanic, though my hopes fell like a disappointing Christmas.When I arrived to pick up my vehicle it wouldn't start. Apparently for $1600.00 you get a used battery not a new battery. They were jumping the battery they put in my vehicle and I said."I will not drive this vehicle out of here only to have it stall on me; I am a woman and I just paid you, it needs to work!" The oil changed was never done, and some hoses that were to be replaced were never replaced nor checked. Mel told me he would check on the cost of the part and labor and he would call me later that evening, I am still waiting for the call.
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July 2022 by Helen Coronado
The guys at Mel's Car Care Center always do efficient and quality work at a fair price and will take the time to explain exactly what is wrong and why it needs to be fixed. They are always available for questions and are very friendly!
