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January 2024 by J T
Excellent service! I had an excellent experience with them. This is my second time coming and they never disappoint! Everyone is nice and friendly. I definitely recommend!
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December 2023 by Froy Medina
Had brake problems with rotor, caliper and brake pads/pipe. Excellent customer service I was in and out with my car and drives better before I had brake problems. Good pricing and knowledgeable. 10/10 from me.
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December 2023 by SyaelZ
Took my truck to get the heating fixed, they took a while, but they were simply trying to go beyond what I had required. Great service and people, and will be making future visits
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November 2023 by Fabian Sanchez
This is an honest and reliable shop. Brought my RX8 here because I couldn’t pass emissions. I was given an honest price to repair which included them taking the car to emissions and getting me the paperwork that showed it passed. As soon as I picked it up I went to get my sticker and I am as happy as I can be. I will be back to bring my other cars here. Definitely recommended.
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November 2023 by Lilia
I’m satisfied with the customer service and the work they did in fixing the bearing of my Jeep!! Good prices too
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October 2023 by Isabel Garcia
This shop is worth the wait. I would recommend anyone to come here. For quality work and reasonable prices . Thank you for finally fixing after 2 shops
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September 2023 by Shellamice Voss
BEWARE!!! DO NOT BRING YOUR VEHICLE TO THIS AUTOMOTIVE ESTABLISHMENT. The first time they had my vehicle it was for almost 6 weeks and they left the door unlocked and someone broke into it and stole property from my vehicle and the vehicle next to mine. Maria is very unprofessional and rude. These people had my vehicle for weeks at a time with no communication about my vehicle’s progress. I had to constantly call only to be told a bunch of excuses (I’m next door with the kids, my brother isn’t here yet, my dad is in Mexico, my dad is in California, the guy that was supposed to work with us didn’t show up). She always says she will call back but doesn’t. Once I voiced my displeasure Maria became very rude saying I needed to pick my vehicle up that day and that they were not the shop for me. She told me that my issue was electrical and I asked how you would know you aren’t a mechanic and my vehicle has even been inspected. When I went to pick up my vehicle it was sitting all the way in the back of their establishment next to a dumpster, covered in dust. Maria was right…they weren’t the shop for me. The shop for me was Krafftcare Automotive in Bellwood. They were very pleasant and professional. My vehicle had a full detailed inspection and report the same day I dropped it off and it was fixed the same day!!! I recommend taking your vehicle to Krafftcare Automotive you won’t be disappointed. My vehicle needed a simple sensor code and these folks at F&M Automotive held onto my vehicle for almost 3 weeks. Maria told me they have 60 plus customers and don’t need my business and I’m glad I did pick up my vehicle and took it to a place deserving of my business. I’m convinced all of these 5-star reviews are from either family and/or friends.
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September 2023 by Bryan Nelson
They did a nice job inspecting a used vehicle and found major issues that saved me a lot of grief by not buying this vehicle. They got me in quickly and did the inspection fast. They brought me out to the rack to show me the issues with the vehicle. Great work!
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September 2023 by Yuliana Chacha
Very recommendable, they were able to fix up my car that I was having issues with for a while and therefore I was able to pass my admission test, they work very fast and it’s price friendly.
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September 2023 by ZENY CAPILI
The family is nice, and provide good service. However, the waiting period is slightly longer than expected. But I understand why because they are very busy and loaded with work.
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July 2023 by Peter Lucnik
Took my 1998 BMW Z3 to them for an Illinois emissions issue mainly because of all of the good reviews. They did not disappoint! They not only diagnosed the issue but fixed it. Not only that, they took the car to the testing lane to make sure it passed. Absolute 5 star service!Services: Exhaust
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July 2023 by Alex Castillo
We have done a wide variety of jobs on multiple cars here (Audi, VW, and Chevy). Their prices are fair and the work they do is good. Mauricio is very transparent with you and goes as far as to show you pictures of any other potential issues you should be on the lookout for. My only real complaint is that they always seem to be really busy (which I guess is a testament to their work), making repair times a little long depending on the time of year.
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July 2023 by Jerry
I did a presale inspection on a 2012 Kia forte the other day and the mechanic was crazy honest with me! Basically he saved me like $10k because of the damage I didn’t buy the car and I took it back to the sleepy dealership. I highly recommend this place! The inspection was $200 but so worth it!Service: Auto engine diagnostic
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April 2023 by Zonnie Smith
F&M Automotive Repair has the best service and best value!I took my 2001 Jaguar in for a failed emission test, service engine light issue and requested an oil change and wiper blade replacement. Maria and her dad provided me with an explanation of the diagnostics, insured I understood the process and the time needed to adequately do the repairs. Although it took a little longer to thoroughly evaluate and repair what needed to be done, they went above and beyond. They took my car to the emissions facility to ensure it passed the test and to my surprise and delight, provided me a copy of the new emission paperwork so I didn’t have to take it again for re-testing.F&M does great work. They are friendly, reasonably priced and most of all provides exceptional customer service. I will definitely use them again and highly recommend the services offered by this family owned business.Services: Wiper blade installation
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April 2023 by Emma G
As a girl I felt comfortable with this shop they gave me an estimate of half the cost of another shop and showed me in pictures and videos of what was actually needed. Apart from honesty amazing work my engine doesn't shake and my AC is ready for the summer ? Definitely worth the wait of getting in this shop they got me in earlier the dealer wait was over 3 weeksServices: Steering & suspension repair
