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January 2024 by Omar A.
I had tires balanced and rotated and the wipers replaced. Erik and crew were friendly and very professional! I appreciate the service!
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December 2023 by Charly P.
I recently had my tires swapped at this place, and I'm extremely satisfied with their service. The process was efficient, and the staff was friendly and professional - shut out to Robert Burger who was great taking care of things. I'll definitely be returning for future automotive needs.
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September 2023 by Alex Witek
I'm very appreciative of the customer service I received from Andres and the team. The tires I ordered online came in early, so they were able to move up my appointment and get my new tires on sooner than expected. Thank you!
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September 2023 by Tee
Didn’t care for their customer service. I will stick with the other location.
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September 2023 by Bret T
Great experience, barely had to wait!
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September 2023 by Simon H
Robert and his team run a tight ship. Clean, professional, friendly and efficient. Thank you guys, you've secured our loyalty to the point that we won't bother seeking alternative quotes from any of your competitors. We'll come straight to you because we know we'll be looked after.
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September 2023 by Suzanne Livingston
Discount tire in Melrose Park was a true 5 star experience. Took care of my tire immediately. Had 2 nails and it was able to be repaired. Outstanding service with a personal touch. Clean immaculate building with great staff. Replaced my back wiper that had been stuck on for 2 years. Knowledgeable and efficient. 5 stars.
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September 2023 by Louisa Moran
New facility, on time service, waiting for me as I pulled up for my reservation. I get all my tires (4 vehicles) at Discount Tire, very reliable.
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September 2023 by Emm Cee
Always wonderful service and very fair prices
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September 2023 by Mary A.
My experience at this location was really great! Alan V was really helpful and made sure our tire was ordered the next day and that everything was taken care of in a timely manner. Everyone was so easy going, helpful, and friendly! It's hard to find good customer service nowadays so this was a really nice reminder that it still exists. Thank you to Alan and the rest of the team for your professionalism, help, and kindness. It really goes a long way. I will definitely be back to this location again!
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August 2023 by Grace Juracka
Super awesome experience here, I've been to a couple other Discount Tires (people who drive in Chicago know how those roads are ?) and this was the best one!The building is brand new, inside was super clean. Alan was super helpful and friendly when I walked in, they had my car back in minutes and let me know that there was a screw and they patched it super quickly. Robert was also super polite and made sure that I had everything I needed. I was able to check some work things on the wifi which was super convenient, the bathrooms were pristine, and there was even a station to refill my water bottle! I was in and out in 20 minutes. Excellent facility and excellent service ?
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August 2023 by joe “Joey Bickle” saracini
I had a great experience here at their new store. Robert, I think his name was, was the manager from the Joliet store getting this one rolling. It’s good to see services at a store like this getting things back together since the pandemic. Tbh, I swore off Discount Tire after the pandemic but now imma start going back, at least to this store.
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August 2023 by Tony Tone
Worst customer service when you walk in you are completely ignored you are told walk ins are welcome but they don’t mention that they are fully booked n it will b a 3 hour wait n waiting room doesn’t have anywhere comfortable to sit I’m handicapped n can’t just sit anywhere worst place to go for tires if this is the service they offer I say go to Walmart people it will b cheaper
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August 2023 by Bonnie Coutee
Always go here to get my tires checked. Always helpful and pleasant assistance provided.
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August 2023 by Adrian Zavala
Patched a tire that had a nail in it. Great service!