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October 2024 by Josh Popovici
Absolutely terrible. Had appointment for tire rotation for 5:30, they took my car in at 5:40. Didn't start working on it until 6 PM, finished up at 7 PM, and didn't put on lug nut caps because they didn't have time.
Takes very long. A one point I asked the man at the desk to tell the guys to stop working and give me my keys back, wasn't worth my time. I could've rotated my own tires in less time. Eventually I made it back home in time to put my baby to bed. My time was worth more than what it took.
I asked for PSI of 35 and tires have torque specs. I plan to verify their work. I don't trust them, will not be returning here.
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June 2024 by Oleg Oseredchuk
very bad service, they took an hour and a half to repair the tire, while others only took 15 minutes
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January 2024 by Zack Nauth
They need help here. Seems understaffed. Very slow just to get tires inspected, and they would not take tire off rim to check for rim cracks or corrosion. Desk service is erratic. I love the prices and the low cost install but I will have to try another location for service
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December 2023 by Gabriela Franco
I’m thrilled with the service from Mario and Ismael! I’ve had my tire light on for a few days, even after my sensors were checked at Costo two days ago. The issue was resolved but today(two days later), the light came on again. Mario came outside, took his time, checked and rechecked sensors, and voila! Like magic! No appointment needed! Problem solved, except engine light came on…Mario told me to come back IF engine light is still on tomorrow. Service with (literally) a smile. He made me feel at ease knowing my tires were ok. I LOVE these guys at Costco Tires at Melrose Park!
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November 2023 by Mirella K.
Who doesn't love Costco? Trader Joe's will always be my fav store but Costco comes in as a close second.This Costco is a goodie! The store is HUGE (like usual) with tonsssss of parking outside. It's clean inside and has a plethora of options from clothing to food to seasonal decor to electronics to appliances to way more. I absolutely love Kirkland products and get a ton of them when I'm here. The samples and food court are obviously the best parts of a Costco run ;) My favorite products from Costco: street corn dip, Kirkland individual hummuses, buffalo chicken dip, their frozen 6.5lb chicken breast, their 100 calorie Healthy Choice fudge bars, and basically all of their catered options like their mini cut wraps, salads, and sandwiches. My favorite thing at the food court is their chocolate swirl or strawberry swirl ice cream. I loveeeee their pizza, too! The prices here for everything are unbeatable. This Costco is location is probably the busiest I've ever been to. The parking lot can get crazy and the checkout lines can get long, too. The gas lines outside are the longest most hectic thing ever, but it's worth the wait for the cheaper gas. Overall I will always love Costco and this is a good location!
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October 2023 by Piotr Halerz
Great employees. Quick service. Great deals on tires. Would definitely recommend checking them out
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September 2023 by John B.
Costco shrunk the chicken bake Frick Costco, the best part of Costco is now ruined. Frick Costco. Bonita is the only good part about this establishment.
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September 2023 by Nancy K.
Love Costco. We've been members since they first came to Schaumburg Illinois in November 1998. We've been coming to this location since they opened in November 2010.Costco has 852 locations worldwide.9.22.23
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July 2023 by Miranda C.
The other day I encountered fradulent misrepresentation at this location. If that wasn't enough I had to stand through a forced sales pitch for an individual costco membership even though my family has an executive membership evidenced by a card I WAS HOLDING IN MY HAND. Specifically, even though my family has an executive membership, which covers everyone at the address, two employees indicated this was not the case and that the executive membership is only available to individuals assigned cards in their name. They fradulent misrepresented their own product, which they should know, and their own policy, which they should also know, to sell me a duplicate membership. The executive membership covers the whole household. Everyone with the address. According to their own policy. Omg, did I just do your job for you?! I aint gettin paid tho
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January 2023 by Eric O.
This location gets very busy, especially on a Saturday afternoon, like today. Deals aren't the greatest lately. Customer service lacks. Long lines at the gas station, but to be expected at this time. Overall, I wish there were more choices in the chicago area.
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December 2022 by Britney
Turn around time isn't remotely close to what they project. They will have your car for at least 6 hours to change 4 tires.
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November 2022 by Carla A.
Favorite Costco near me. Their gas prices seem to be lower than any other Costco's in the area. The staff is extremely helpful and seem happy to be doing their jobs.
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November 2022 by David Radzialowski
Great service and good warranty coverage
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October 2022 by Omar J.
I love Costco pizza! Today was not a good day! Not good nor done.... Come on just spent a grip and wanted a great slice... not today I guess!
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September 2022 by Lauren G.
Fing aye, I love CC. Make it here at least 2-3 times a year, maybe less! I like this location best along with the Niles location. The layout is relatively easy. We stan! Okay so, that apparently was my initial review from (?) long ago. I still agree with the old me. I feel like those insurance commercials where I'm becoming my parents buying mostly Kirkland brand (gasp) Here I am adulthood, with my own card and everything (gasp). With inflation, it's just the best bang for your buck with large quantities and decent clothing selections too! You really can't go wrong. Let's not even mention the gas prices-heaven sent
