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11AM - 6:30PM
621 W North Ave, Villa Park
Computers
“I had the pleasure of working with Ehsan today at TechStreet. I went in to try and purchase a slightly used MacBook. He was very knowledgeable and helpful when going over the options and pros and cons of each model. I was very happy with the purchase and experience. I would highly recommend.”
“Great customer service! Needed my laptop repaired quickly (screen detached). I didn't purchase my laptop here but they were able to repair it. I was fortunate that they had availability for same day service which beats any other place! Thanks to James, Drew, and Wes for exceptional customer service!”
“I watched antonio personally deal with customers he is so nice to them he go over and beyond to help his customers he have found addresses to other place to help them get what they needed I've seen happy satisfied people leave his store and you can just stand next to he has a nice spirit and a soft heart when it come to his customers he do what it takes to please customers he well appreciated by the customers I heard them saying nice things about him”
“Adriana gave excellent customer service. She was very helpful, caring, polite and knowledgeable. I was very satisfied with the service that she gave.I will return again and tell others to ask for her by name. Please give her a pay raise or bonus because employees like her keep customers coming back to the business!!!”
“Literally walked in and told him whats wrong w my phone because the screen was completely broken and I lost the touchscreen effect. I kid you not I went to the gas station across the street and came back and waited a few more mins and it was done. It was a total of 15-20 mins!!!!!! Highly Recommend!!!!!!!!”
“I ordered a replacement subwoofer for my surround sound system. Works perfectly and shipping was pretty fast. My only complaint is the lack of communication associated with shipping.”
10AM - 9PM
5425 Touhy Ave, Skokie
Computers
“Went to get routine matenence on my computer. Great and fast service, answered all my questions.
They are very knowledgeable. And a quick turn around time. Other BestBuys are closer but I prefer this one in Skokie”
“I had the pleasure of working with two different people, Jason and Joel, and both of them were incredible! I had a genius bar reservation, which I would recommend if you need any repairs, and they were quick to help and solve my problems. Very impressed with the service at this Apple store.”
“The technician Patrick, for Geek Squad Mobile for my Jeep was Phenomenal. He went over and beyond with his customer service. His knowledge and skills for my issue was 10/10. I had an issue from a different location that he had to fix. Brian, the manager, is amazing too. I left happy and my Jeep stereo was fixed the CORRECT way. Great job Team. I will definitely be returning. This location has great customer service”
“My faithful Lenovo Think Pad laptop crashed last month and it crashed hard and without warning. I initially worked with Lenovo tech support, which only complicated the process of restoring my files and repairing the hard drive. My next stop was Computer Drive, an authorized Lenovo repair center. Although the process was slow and painstaking, Carlos, an amazing technician, was able to bring my laptop back to life. He resolved every issue and provided good coaching and encouragement for me, an admitted tech dinosaur. I'll reach out to Carlos for assistance when it comes time to modernize and purchase a new model, he really earned my trust.”
“I placed an order online through Best Buy but the the service was way behind o customers that I waited over 30 minutos in a online order. Employees were not happy of being working in the store.”
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“As a family, we’ve purchased two washing machines, one dryer, two refrigerators and a freezer from here over the last 12 years or so. The newest washing machine happened just four days ago, a nice LG model that came highly rated and minus one small dent in the back, looks and works perfectly as of now. We saved somewhere around $350 off the lowest “new” price in other places and $125 off the lowest sale price I saw over the last 6 months. Our oldest purchase is the dryer that we have now had for that 12 year period. Granted, we take very good care of it due to lessons learned in proper maintenance but it’s still working very well with no complaints. If you don’t mind the small cosmetic issues, I would recommend checking them out. They close at 6pm most days so just plan accordingly.”