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December 2023 by Angela Giacchetti
Hi I just wanted to share how satisfied I was with the customer service I received today. I didn't get tires or any service to my vehicle. I had gotten tires at another Belle tire location and had a rebate I Could not get loaded on the computer. I came in Looking for a piece of paper that I needed to mail-in along with my receipt. The man at the desk. I believe his name was John filled out My entire rebate and submitted it for me. Despite this location being extremely busy He took his time with my issue I very much appreciate it and wanted to let everyone know......... Thank you again!!! have a great day and happy new year
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December 2023 by Michael Asher
I went to Belle Tire in Melrose Park IL. to pick up a new set of wheels for my Jeep Grand Cherokee. I chose the Michelin Defender LTX M/S 2 which were balanced and mounted using hand torque on nuts which is a must. The front end was aligned which along with the Michelins made for a extremely smooth ride. The service time was excellent taking just a little over an hour. My hat off to Big Jim Hatfield and his crew for making this a totally satisfying experience. I would highly recommend Belle Tire.
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December 2023 by John K.
Took care of a blown tire as soon as the car was dropped off an hour before closing. Extremely forthright, honest Assistant Manager. Well done customer service with an estimate for complete repairs including the tire and rim. Clean facilities including the garage (that tells you how theyr'e run), comfortable waiting room and windows to view your car's repair. They even wrapped the blown tire in plastic before putting it in the trunk. Friendly employees. The best surprise in an unpleasant scenario (after visiting another close by repair place that looked the exact opposite).
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December 2023 by Omar Castaneda
I went in to get a second opinion on a flat repair. Unfortunately my tire was not repairable but James gave me several affordable options. They were quick to get me back on the road even gave me a preferred customer discount even thou it was my first visit. Basically only paid for the tire I needed and installation was free. Definitely will be back for my vehicle maintenance needs.
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December 2023 by Steve Myers
Excellent. Had a piece of metal in the tire so took it in for a repair. They were super busy, but James assessed it right away and worked me in that morning anyway. They patched it for free - no charge! Amazing service, will be back for sure.
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October 2023 by Mark Celestino
Had a tire that was slowly losing air, came in and they hooked it up, there was a nail in the tire and they were able to fix it, completely free of charge, amazing customer service, will be back for my next set of tires
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October 2023 by Gene Bagnuolo
James and the technicians at Belle Tire in Melrose Park did a super job fixing my wife's flat tire. The facility was clean comfortable and welcoming. I've been to a lot of tire shops in my 76 years but James and Belle Tire in Melrose Park get the crown!
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October 2023 by John S.
Brought my 2014 Mercedes Sprinter to a local shop, specializing in Sprinters, with an awful front end noise. Was told I needed shocks and struts to the tune of $2200.00. Decided to get a second price from Belle. Told "James" at the front desk that I thought I may need shocks due to the noise it was making. He asked that I leave the vehicle to which I did. A couple hours later, James called me and told me that I didn't in fact need shocks and struts but instead just needed the ball joints greased. Well the tech at Belle did that and unbelievably my Sprinter doesn't make anymore noise!!! I highly recommended this place and as a matter of fact, Belle will now be my go-to auto repair shop! Thanks Belle Tire!!!
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October 2023 by Veronica H
Pretty good service, quick turnaround. Location is clean and management gave me a good explanation of services for my car. Highly recommend them.
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September 2023 by Jesus A.
Needed a bad tpms sensor on one of my tires as the tire symbol indicating something wrong was flashing on my dash display. Shopped around and this was the best deal, hands down. Made an appointment, dropped it on by, stood by in the clean waiting area and 40 minutes later it was done. James was great.
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September 2023 by Gary DeGraaff
Great service very friendly staff, I'll be going back when needed nice business
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September 2023 by Bart Cajun
Awesome experience…Jesus and the Belle Tire team provided great customer service during my visit. Jesus explained everything with detail and advice about my balance and alignment for my new tires. Now my truck drives like new thank you!
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September 2023 by Andre Calahan
I was happy with wheel alignment. Got in the car, and my door panel was So Dirty. That's bad! You shouldn't give no customer there car back like that.
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September 2023 by Jerrett Jones
Fixed 2 different car tires for me in the same day. 100% would suggest James and Belle Tire to anyone!
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September 2023 by Lawrence V
Very nice genuine people!! Not a single rude guy, all happy and easy going people
