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December 2023 by Grace Pettitt
I never review stuff but they just took such good care of us at Steffans!! Janelle was so helpful and made an affordable custom ring that is exactly what I wanted. They gave me a bag of goodies after the engagement and were very excited for us. Very personal, caring and attentive. They offer free ring cleaning and resizing. We get a coupon for our wedding rings and a folder with some coupons for wedding stuff. I would recommend anyone and everyone go to this amazing place!!
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December 2023 by Kimberly Susette Packer
Everybody at Steffan’s is so knowledgeable, personable, and professional. When someone compliments me on my jewelry, I always tell them about Steffan’s and Sam, my jeweler. Sam listens to me and hears me. She finds what I’m looking for in her terrific stock of jewelry pieces. As well, Sam knows her vendors’ offerings and can order anything I need. What I love is that now, Sam is not only my jeweler, she’s also my husband’s. Lucky me. Thank you, Steffan’s, for consistently beautiful, high-quality products. Thank you, Sam, for finding exactly the jewelry pieces I want. See you soon!
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October 2023 by Diana Mikelski
Janelle is great! She gives great advice and ideas. Helpful and oh so sweet!
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September 2023 by Zakary Kubes
I appreciate everyone at Steffens. They are such great people and have always take care of my watches.
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August 2023 by Kimberly Packer
Everyone at Steffan’s Jewelers is incredibly helpful and professional. The staff is truly all about helping and serving clientele. I have purchased a lot of jewelry here over the years, and I trust Steffan’s.
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June 2023 by Pressie Y
Beautiful people, they are polite and helpful. They fixed my necklace and my bracelet. They’re doing a great job. Thank you guys !
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March 2023 by Showki Badran
The Jewelry store is great but the owners Max and Jessica are even better. It’s a treasure for a small town like Mchenry to have a place like this because they have everything you could ever be looking for and the exceptional hometown service. Trust me you will not regret shopping here, I will continue to come back anytime I need jewelry for myself or a gift for someone special
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December 2022 by Kimberly G.
I've worked with Jessica a couple times now for jewelry design and repairs. She is totally awesome. She is very knowledgeable, friendly and super easy to work with. I would highly recommend this jeweler.
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November 2022 by Katie L.
I had a necklace tangled around the clasp that I could not get off. I was quickly greeted and told someone would be with me in a minute. While waiting a few minutes for an associate to be available, I noticed how helpful and friendly they were to all the clients in their store. I walked in, sort of embarrassed that I could not get this knot untangled, but the staff was so nice. They quickly took care of it, inspected the chain and sent me on my way. I would definitely go back for any future purchases given their great customer service!
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November 2022 by jermey de Rouen
The entire staff is warm and welcoming. Thanks especially to Janelle for her ?????? customer care.
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September 2022 by Victor Wierzba
Awesome customer service not just at point of purchase but then upgraded my wife’s earrings and they took back the old ones for the same price.
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September 2022 by Kayle Dellert
I have bought two pieces from here. Janelle and Sam provided awesome service. I can't reccomend this place enough!
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August 2022 by Charles T Knapp
Great personalized service. My favorite place for things that sparkle. Sometimes I've picked out pieces, sometimes they have helped my husband pick an item. I have never been disappointed with what he brings me
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August 2022 by Williamm Porter
Great personalized service. My favorite place for things that sparkle. Sometimes I've picked out pieces, sometimes they have helped my husband pick an item.
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June 2022 by William Jeschke
Zero stars, walked in and 2 customers were being helped by 3 people. I patiently waited at the counter for 10 minutes as the 3 employees walked by numerous times without even looking at me or saying hello. I walked out and said have a great day and still no answer. Extremely rude and a pleasure to take my business elsewhere.
