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December 2023 by eryck morales
First time experiencing a PF, and I immediately fell in love. I’ve always heard scary stories about Planet Fitness in general, so I stayed away for YEARS. Finally, I decided to go with my brother as his guest, and that same day I got my own membership for $1 down! How cool is that?! Definitely recommend it, if you’re a beginner like myself, this is the place for you. Trust me, no one will judge you.
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November 2023 by Bienvenida Amir
This is the nicest Planet Fitness I've ever been in! All the equipment you may want at a great price!
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November 2023 by Pamela Stadler
I love that it's judgment free!!! Even signs saying no selfies In the bathroom.. I love that you see people all all types using the equipment and not people sitting on a machine playing on their phone. Updated equipment at a low price and terrific people at the front desk.
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October 2023 by Sal D
Very clean, staff was so helpful with using the app to check-in. The equipment was immaculate and brand new. Unlimited massages, bring a friend free & veteran discount black card 30$Highly Recommend without reservation.
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September 2023 by Bill Murphy
Staff is friendly and acts professionally. The place seams clean, and so far, no broken equipment.
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September 2023 by Kel
Its a good place but I do wish there were lockers assigned to you when you first join and have a lock for it. Especially when you have your keys, wallet and gym bag on you. Not very convenient nor smart.
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August 2023 by Pudgy Planter
The staff is cool, I like the atmosphere, just wish there was a POOL. Honestly, why is there nowhere to swim in this town! and don't say the Y. Have you seen their prices? At least PL is AFFORDABLE!! Get a pool PL, get a pool. lol
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August 2023 by Katryna
I had a pretty okay experience for my first time here. My only complaint is that the members don't know that the 30 minute express workout is for 30 minute circuits and not to use for sets.
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August 2023 by JJ Woodland
Normally you guys are very clean. I hope it's just a today thing, but the floors are very dirty today. There's collections of dust and dust bunnies in all corners of the 360 area. Majority of the machines are getting a dust outline around them.
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July 2023 by William j. Fleming
This place looks really clean and lots of good exercise machines, I think I'm going to enjoy joining pf,and the people who work there are very helpful.
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June 2023 by Marissa Neuzil
So understaffed today. They had a singular small girl running all over the place. I watched another girl ask for an application and they were told they weren’t hiring. I asked to speak to a manger and supervisor about this but there was no one. ON A SATURDAY!? Deserves no stars for the obvious harsh treatment of their employees.
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June 2023 by Max
Valerie was very helpful and kind. Will definitely refer this location to friends and family
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April 2023 by DangerCat
Been going here since open and worked there for a short period of time. The staff is courteous and actively works to alleviate problems with some of the more entitled members. It would be great if they could get some of the more used machines in there such as the cables and smith machines as these tend to be consistently full.
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April 2023 by Emily R.
I was gifted a membership back in 2018 by mother in law. I canceled my membership in 2022 after getting a new puppy that needed extra attention. I canceled in person with my husband. Today I found out they have been charging my mother in law after I took her card off the account in 2019. And when she blocked the charge they charged me. I called today when I saw there was a charge and was told I never canceled my membership there's nothing on file, like I didn't go in person! I asked about my husbands and they said he was only showing as a guest which makes no sense because we both had memberships and we canceled them on the same day! They are scammers!
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April 2023 by Sugar Skulls
Signed up for the classic membership 2 months ago. Was told by Kylie that I can use any planet fitness in the area except the massage chairs, tanning, and cannot bring a friend unless I pay for the black card. I have been going to McHenry PF for a while now and a couple of times in Mundelein and was never stopped until today. Kylie said I have to cancel Mundelein PF and resign up and pay annual fee again to use McHenry PF and cannot allow me to work out as a courtesy today. It’s not my fault they don’t know how to do their job and I have to pay for their failures. I don’t recommend this gym. Will be signing up to LA Fitness where a member can travel to any of their gyms including Esporta, sign up for workout classes, and use all facilities (sauna, pool) including bring a friend to work out anytime.
