-
June 2024 by Matthew Turner
Purchase my new Lawn mower and wagon as well as leaf blower kit. Everything works so amazingly. I love everything I purchase. the mulcher kit it great can not say enough good things about everyone that works here. So professional and they remember me when I come in to get stuff.
-
May 2024 by Ron Williams
They are very knowledgeable and friendly
-
May 2024 by Scott Evans
I can't recommend these guys highly enough for pool service. Their service is always exceptional. All the personnel are extremely helpful and knowledgable. If you are in the Johnsburg/McHenry/Spring Grove area and you have a pool, these are the guys to call. They've never let me down. Big thumbs up.
-
January 2024 by kevin ortega
Highly recommend, great service at the desk along with the work done on my snowblower. Will definitely be going back for future work needed.
-
August 2023 by Greg and Martha Schwieger
You need anything with your pool they are the ones to fix it!!!!
-
June 2023 by Brian Miller
Customer service is great. Pool and true value can be shared for all. Thank you.
-
April 2023 by Justin Evenson
Best customer service in the business! Always helpful and competitive pricing. Best snowmobile team in the area hands down!
-
March 2023 by Sean Chacon
Alway friendly and helpful. Highly recommend them.
-
February 2023 by niko losurdo
I can’t say enough good things about Novotny’s this place is a one stop shop great place great team I always deal with Bobby he is a top-notch guy always takes care of you. If you need your Arctic cat serviced or need parts give them a call . They also have the best pool service and prices for summer fun
-
November 2022 by Dave 2.0
Great service. Fixed my cub cadet. Picked up and dropped off.
-
September 2022 by Terrence Kloss
My go to place for all my house, yard, and pool needs. You will not get better service anywhere else. Bobby, Mark, and the whole staff will make you feel like family.
-
August 2022 by Wren J
I love this place!! They have helped me numerous times on my lawnmower. They have picked it up and delivered it for me too! They are so wonderful and helpful and I will always go here for my hardware supplies.
-
June 2022 by Roxane Smith
I have a Cub Cadet riding lawn mower that needed service.This is my second summer working with this crew at Novotny’s. The first experience was so awesome. From Bobby at the store, to Mitch who picks up & delivers, everyone treated me with kindness and fairness (pricing). These folks are highly professional and stand by their work til your happy & satisfied.. trust me, last summer my rider really needed all over service. This summer I had a carburetor issue- I did not panic. I called, told Bobby my issue. Mitch came the next day to pick it up..I live in Beach Park! This is THE place to go!
-
June 2022 by Shibumi Two
I have a relatively obscure Cub Cadet Zero Turn commercial mower that's probably 20+ years old...a model that they didn't build many of. Started searching the internet and calling local cub cadet dealers looking to replace a broken mower deck belt and came up with "a few days to a week"for a replacement belt. One place quoted $100 for a non OEM belt that "should probably work".I widened my search.area and found Novotny Sales. Called the parts department (Mark?) who knew right away what I was looking for and quoted a very good price. Went in and the belt was sitting on the counter ready to go. Mark took the old belt a did a quick double check to verify it was in fact the correct one. An extra step no one does anymore but something that could have saved me an hour of driving with the resulting frustration.Got home and the belt fit perfectly...fired up the mower and a second belt that runs the hydraulic pump snapped. Called Mark again and he had that belt as well. Went back and again the belt was waiting on the counter. Replacing this belt was a little more complicated than the deck belt and required disassembly of the clutch and brackets from the engine mount. I didnt have a maintenance manual and asked him offhand if dropping the clutch was necessary. He walked me through the procedure which turned out to be exactly as he said it would be...on a 20 year old mower of limited production build. Excellent product knowledge!I can't say enough good things about this company. Knowledgeable and friendly people, massive belt inventory, and very good pricing. A little extra driving but wont go anywhere else in the future for parts or when its time to buy our next mower.
-
May 2022 by Nancy Kruse
Great Service!!! I went in with my riding lawn mower, they fixed it on the spot! Great price also!Thanks guys!
