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January 2024 by nicole wright
I had new tires and an oil change completed today. Michael did an amazing job on my car. He was a very professional service mechanic, and completed the work in a timely manner.
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January 2024 by Zach Bryan
Very good place to go if you’re looking to ACTUALLY get your car fixed.. went here for a splash shield replacement and an oil change everything all together costed under 100$.. they diagnosed and looked over my car with me for free. Informed me of any incoming issues to be vigilant about and also gave me advice on how to keep a car with burning oil issues running for a long time.. you pay a tiny extra but it’s well worth it in return you get a trustworthy shop, good people who are honest and don’t play you for extra money(extremely hard to find honest people in this world even more so in the auto business.) would give it a 10 star review if I could. Larry was also great and friendly too. Thank you again for your help and I look forward to our next service.
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January 2024 by Mark & Kristin Hartmann
A dedicated team of technicians showing off two fun cars that we recently worked on. A great place with great pay and great people to work with too!
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October 2023 by Cindy Zeinz
My car was making terrible noise from rear passenger side. Had just had brakes and calipers done here recently so was worried and had it towed there. They were able to look at it next day which was awesome because I needed my car for work. Thankfully it turned out to just be some corrosion on rotors and they sanded out for me and car has been running great since! I also love that they have a drop off system because I work long hours at the hospital so can never get in to most places during regular business hours. They were great to deal with and keep my older car running !
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October 2023 by JJ Tapia
Steve Muench was the one who welcomed me very professionally. Larry was also a great guy. The business there is awesome and they get your car in and out like everyone wants. Definitely going to Northtown from now onService: Tires
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October 2023 by Amanda Clark
Needed bearings replaced and Larry was able to get me in and out super quick. Very kind and super satisfied with the auto care I received. Will definitely be back.
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September 2023 by Rod Kiefer
Northtown Auto in McHenry has always given me the best of service for all my vehicles throughout the years. They are very honest and care about the quality of their service work. If your looking to have work done on your vehicle, I strongly recommend taking your vehicle to Northtown!Services: Electrical repair
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August 2023 by Jennifer M.
I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager pulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!
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August 2023 by Radoslaw Chrupek
We have been using the Northtown Auto Service and Tire Center for several years for both personal and company vehicles. Great service, good communication, affordable prices. We've never had any problems and always receive top notch service. Their team always accepts our last minute requests for any services we need. Highly recommended.Services: Air & cabin filter replacement
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August 2023 by judy mae foszcz
Stopped in with RV to get air checked in tires as one looked low. We were told one of the screws on hubcap was stripped so we would need to schedule a day to drop off RV so they could drill through screw to remove hubcap to get to air nozzle.Left there, went across town to another business where hubcap was easily removed, all tires were easily checked, all in 15 min. No problem with screws at all and free of cost.Gave 2 stars because of friendliness but 0 for competency. Our family usually gets great service from Northtown, but this gouging was a game changer.
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August 2023 by THE REAL MACCOY
First time patron here. The service wasn’t good… it was great! Haha gotcha there for a sec Mark. Communication was top notch, friendliness is top notch, repairs top notch. They went above and beyond to accommodate me. I honestly felt like i was their only customer. Super honest and fair. Thank you Mark, Steve, Larry, and the entire team! ?Services: Tire rotations
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August 2023 by Joshua Moeller
This is the first place you should send your car! I've been to four different mechanics( including the dealership), but my Denali was still shifting hard into 2nd gear frequently. Carlos was very knowledgeable and thorough. He found the problem on the trans harness and finally fixed my Denali's hard shift. If I would have gone here first I would have saved thousands of dollars and have had less headaches! A++++ for service, A++++ for communication, A++++ for value. He even went the extra miles and showed me what he did ( and the bad harness he replaced). I would recommend to this shop to anybody!
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July 2023 by Cassandra Bencal
My husband took my car in for an oil change and to diagnose some noises we were feeling while driving. Larry and Michael took great care in keeping us up to date with a very in-depth digital report with pictures and descriptions of everything that was going on. Not only was the process easy, we were blown away from the level of customer service we received! The online payment portal was great and easy to navigate, and with our work schedules picking our car up before they were done for the day on Friday would have been difficult to swing but they had an convenient lock box pick up so we could pick the car up Saturday morning! Couldn’t have felt more as ease with Northtown taking car of our vehicles.Services: Tires
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July 2023 by Adam K
Great staff. Very kind and patient with questions. The rewards program helped save some money as well. Will definitely keep bringing my vehicle there.Services: Brakes
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July 2023 by Sherry Cannon
From the very first phone call to the pick up of my vehicle after services were complete … the staff, service and cost were top notch! I was referred to them through my job, which sends their entire work fleet to Northtown. There is a reason our company fleet is maintained by Northtown and now, anything my husband or son don’t have the time or means to do … Northtown is the ONLY place I will go! Thanks to the amazing staff!Services: General repairs & maintenance
