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March 2024 by Harold W.
First and foremost let's say these guys are rockstars, they ANSWERED every single question and concerns about my vehicle, they were punctual and informative. I would recommend them for ALL, Great Service!!!!!
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February 2024 by Luis Aceves
This place does great work by trustworthy people. I highly recommend having your car serviced here by these fine folks!
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February 2024 by David O’Neal
Great place!
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January 2024 by Teresa Slusser
Highly recommend! Called on a Wednesday to have four tires put on, that I had purchased online. They said I could bring it in that day or the following day. Brought it in on Thursday for early morning drop to leave the keys in the drop box 7:00, they don't open until 730. The gentleman inside opened the door and assisted us. I believe his name was Larry. They did all four tires and alignment, the cost was very reasonable, the best price around!! Got a call to pick my vehicle. When we picked it up, he explained everything they did and what the cost was. We were happy with service on our vehicle! Thank you Midas and Larry!
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January 2024 by Brooke Sandoval
I wouldn't even give a star if that was an option this place is such a joke went in for an Alignment and they had more excuses about why they couldn't get it 100 percent toke it back a 2nd time for it to be worst than when we brought it in I wouldn't recommend them to anyone this place doesn't know how to do business I wouldn't trust them with any vehicle.
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December 2023 by Randy Keaton
Service engine light was on they diagnosed it fix the problem very quickly great service
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November 2023 by chris C
If you want good service and actual concern for the customer I'd highly recommend these guys! Couldn't ask for a more friendly helpful environment!
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November 2023 by Dennis Barnes
typically very good service Will is a very helpful and knowledgeable they don't usually try to up sell or mislead you , I had what became one slightly agressive interaction today with the manager over an issue i had but things happen all in all I would still recommend this shop if you live in mchenry just make sure to note what work you've been told you need for reference next time but they are reasonably priced and the few times ive had to take a my vehicles in (typically try to do my own work) the work ive had done had been a1 qualityServices: Steering & suspension repair
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October 2023 by Raymond Wozniak
I brought my car in for the free brake inspection because the front brakes were starting to grind and it had been quite a while since the last break job. The technician did the inspection and said they only needed a cleaning and that the pads still had time before needing replacement. Will continue to take my car here for repairs.
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September 2023 by Charles
Great service! My mother was in from out of town and had the springs go out on her Volkswagen Passat. Will took amazing care of her. Did not oversell, but made sure she had what was needed to get home safe to her mechanic. Much appreciated. Would highly recommend these guys!
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September 2023 by Jessica Kwain
Had my AC compressor replaced here. We were told it was under warranty for 24 months. They failed to mention that they used a remanufactured AC compressor, and the warranty was only 90 days because of this. Now we need it replaced again because it was faulty and (per another Midas) installed incorrectly and corners were cut, so we paid over 1k for the first (failed) fix, and now it’s gonna cost us another 3k to get it properly fixed. Beyond disappointed, this hurt my family really bad financially.
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September 2023 by Watts H.
My daughter went to Midas in Crystal lake Illinois for an oil change. The purpose of going was because there was a $59.99 coupon. She texted me to say it was going to cost $89.99 instead. I called to find out why, the gentleman proceeds to tell me because of oil disposal and taxes it was going to cost $84.07. I then stated if they had not started they needed to give her car back. She could get it done elsewhere without a coupon for cheaper. He put me on hold for a moment, returned to the phone and stated they had not started yet and was giving her car back. I then had her go to the dealership (which is always more pricey on everything) and it cost her $64.00 without a coupon! I would like someone to explain how you go from a $59.99 coupon to costing $84.00!!! That is some serious false advertising just to get someone in your store! I am beyond disappointed, my daughter was embarrassed, and the gentleman stated he will NOT be disrespected and told he is ripping off customers. He of course did not say this to me but said this to my daughter which made her feel confronted and uncomfortable. I will be sure to let everyone I know how false their coupons are and they will be up charged if they go to Midas.
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August 2023 by Julie Anne (Julie)
I had a great experience.They were professional and honest, explaining everything well. Busy morning there but got me in & out with not much waiting today. Very happy!
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July 2023 by Jukeboxguy 0000
It was very refreshing to find an honest repair shop.I highly recommend them to anyone who has an issue with their vehicle. A Very professional and very friendly staff.
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June 2023 by Wayne Stanislawski
Treated respectfully and professionally, explaining work to be done and why, that I understood. Have had work done by Midas for over 35 years.Services: Tire rotations