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June 2023 by northpull
Kevin went out of his way to accommodate our schedule to purchase our vehicle, and he delivered exactly what he promised. So far the truck we bought is working fine.
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May 2023 by Marie Friberg
I would highly recommend doing business with Bob at The McHenry Auto Exchange. This was my step sons first car buying experience, so not only did he help answer any questions we had, he was very kind, friendly, and took his time to get to know us. I will definitely be in contact with Bob again soon for an upgrade to this mama's mode of transportation!!
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April 2023 by Szymon Korbas
The dealership lied to me and I wouldn’t prefer nobody to go there. I went to go look at a scion tc, Kevin told me the car has been inspected by his trusted mechanic, which in my perspective it has never been looked at. The clutch started slipping, and after further inspection found couple more (easy to inspect for a mechanic) downsides with the car. he guaranteed me that valve cover has not been leaking (which it clearly leaks). Power steering fluid is black as it can get, spark plugs need to be replaced as well as both heat shields repaired underneath the car. Very disappointed, lies on lies and they won’t take care of their customer. I would definitely give them a 0 star if possible. Stay away from that place before you spent money on their crooked business
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March 2023 by Joseph Matthew
I recently purchased a Silverado from McHenry Auto Exchange and I couldn't be happier. I've been in contact with Kevin for a few months and he's been very patient and understanding in helping me find the right truck. When I saw a truck that caught my eye he was very forthcoming and helpful in all the information I requested. I would recommend anyone to buy a truck from Kevin and the McHenry Auto Exchange.
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February 2023 by Chamberlin DeWitte
We recently purchased a truck from McHenry Auto Exchange. We had an excellent experience. Friendly and prompt customer service! Kevin went out of his way locate the additional key fob and personally dropped it off to my husband at his work. We are very pleased with the truck and would definitely buy from this dealer again.
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February 2023 by Steve Reed
Within one day of purchase of a used truck the rear differential began to make noise and vibrate. They honored the warranty and replaced it with a used unit. They did not put the brakes from the original unit onto the replacement. The original brakes were in excellent condition. The brakes on the replacement were completely worn out. I told the mechanic that I had no feeling in the brake pedal. He looked at it briefly and told me this is how the pedal should feel. He also told me he had looked at the brakes before installing the replacement and that they were in better condition. Only give them your business if you like to be lied to.
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February 2023 by Korey Tanner
I would strongly recommend this dealership to anyone in the market for a used vehicle. I recently purchased a truck from them and found myself extremely impressed. Not only with the vehicle, price, and ease of purchase but the personable service was outstanding. With some bad luck the truck managed to get a flat tire after I took it home, Kevin ended up taking care of the entire issue even though the dealership was not obligated at all. He has also reached out personally to follow up with me on the issue. Customer service was far above and beyond expected!
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February 2023 by Tammy Mefford
We bought a truck from this business online and had it shipped. We couldn’t be more pleased with the purchase and the customer service we received. I can’t speak highly enough about this dealership. I would highly recommend this business to all. Tammy Mefford and Chad Schollmeier verified purchasers
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February 2023 by evelia carrera
Kevin was very patient and understanding to our needs. He answered all our questions and followed up making sure that we were happy with the purchase of our truck.
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February 2023 by Harley Graf
Kevin was awesome! Jumped through some hoops for me in a rough time. Very good vehicles to offer well maintained. No secrets here. You get what you pay for and even more. Great place! Also well recommended to anyone that is looking for a reliable vehicle!
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February 2023 by Bill Curran
MAE and Kevin help me to find a used truck for our business. Kevin stayed in touch after our first contact and helped locate a reasonably priced pick up truck thru his resources. I found him to be forthright and honest about the vehicle condition he was selling and he went one step further to help fix a few cosmetic issues to make sure if was perfect when I wasn't expecting considering it was a used truck. He also helped arrange getting a plow added to our truck from a local company in the area. Today its all about servicing the customer and Kevin did just that.
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February 2023 by Joy Drwal
Highly recommend Mchenry Auto Exchange! Kevin was wonderful to work with. I bought a Ford F150 and he got my payments where they needed to be. Best of all, Kevin test rode my trade in with my bulldog Dallas along for the ride. Dallas approved! ?
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August 2022 by Dylan Cabello
Bought a 2005 chevy colorado few weeks ago. Check engine came on , did a tune up and spark plugs were wet of oil. And it looks like they never did maintenance to the vehicle. They sell cars with no oil change and they also gave me the truck low on oil .I was trying to buy a good vehicle and that's why I came with this small dealership. In that case I should've bought one from Facebook marketplace.Do not recommend
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August 2022 by Patrick
My experience with this business was outstanding. At first I was a bit cautious as I believe you should be with used car dealerships. But after myself and one of my mechanic friends checked out the 2010 Tacoma they had. We found no problems at all. Took it out for a test drive and found no problems there as well. I bought it then and there. I did run into a problem with the truck the first week. But when I talked to Kevin about it he squared things away and had it fixed. I don't believe you will get the same treatment at any other used or really any dealership anywhere else. I drove an hour away to get there and it was worth every mile to get there. They are a military friendly business and I would love to do business with these people again when I'm in the market for another vehicle a few years down the line. I would highly recommend this place for anyone that is looking for a place to get a good used vehicle on a budget and would get what I believe is genuinely good customer service.
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July 2022 by Shawn Johnston
Not to be trusted. Bought a 04 Toyota tundra from them about a year ago. Since then, nothing but problems. Three months later, power steering went out. Five months later, Check Engine light comes on, need new gas tank. Parking brake doesn't even work (terrible if you're trying to pass a vehicle safety inspection) of course I was told "I'd be surprised id there was any mechanical problems related with this vehicle" Hey Kevin, bet you're reading this now, Give me a call and maybe ill take this down.
