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October 2023 by Max R.
The GM, Mike, is a fake piece of work and so are his salespeople because of his poor leadership and bad attitude. This man should not be working in general. He doesn't care about anyone or anything. I miss Gary Lang. whatever you want to hear, in order to get you into one of their very expensive overpriced Cadillacs. If they tell you that they have loaners for their service department, it's a total lie. They never do, not for us, at least. This is a couple times now. They lie.
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September 2023 by Rose C.
After doing business with this company for over 10yrs and getting the best of service. Now can barely get a called back let alone any help. They never even try to help . Just no noway !!! So sad I have done alot of business with them and sent them all kinds of business. But I guess time to move on.
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August 2023 by Google user
Recently purchased a Chevy Silverado RST from Bill Ciszon and the experience was amazing. Very professional and knowledgeable! He’d done most of the paperwork in advance so by the time we came in, it was in with the finance manager and out the door driving a sweet Truck! Highly recommend Castle and working with Bill.
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July 2023 by Jesse Petersen
So I needed a SUV and saw a car on line that was being sold here. Called and was told it was still available and made an appointment to see it. Looked and drove great. My salesman was John and the whole deal was done, out the door in about two hours. Great staff and service….financial person was fantastic and provided me with options. All and all it was a great experience and I have already put about 1K on the truck with now issues.
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July 2023 by raymond muscat
Hands down worst dealership I have ever done business with. I really blame myself for being an out of state customer. The vehicle had more damage than I was originally told by salesman. The car has started problems and wasn’t serviced. 2 days after receiving the car I paid $3k for full service and new starter because the car wouldn’t start properly. On top of that I have already paid my first car note, it is going on 2 months and my car still isn’t registered Because the paperwork was sent to my local DMV not filled out properly. I have been on the phone with the dealership for hours only being transferred from voicemail to voicemail. I will NEVER work with them or refer them to anyone.
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July 2023 by carole parise-miller
Was very impressed with the results from the Auto Butler service given my 2018 Enclave Buick by Castle employees at the end of June, 2023. The car inside and out looked like new - clean, shiny, fabric soft. Thanks guys for a great service!
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June 2023 by Candi Candi
My experience here with Castle Motors was great. Eric was very helpful and pleasant. He and Andrew did their best to get me the best deal possible and I appreciate that. Lindsey was good and quick as well when it came to checking out. They’ll let you take home the car of your dreams for 24hrs to get a feel of it. Which I think is awesome. This is a clean establishment, from the lobby to the bathrooms. Service was fairly quick for me. If you like a good conversation, services, and great deals, don’t look any further.
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June 2023 by Angelina Santos
Eric, Henry, billy, and Andrew were all so very patient and helpful. Made sure I was very certain that this is the car I wanted and made sure I was happy with my purchase.
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June 2023 by Tara Campbell
We had our car in for an oil change at Castle and it was a great experience. We were greeted right away by Dino who was friendly and helpful. The oil change was done quickly and the car looked good after the car wash. The cashier was also friendly. Thank you to everyone who helped make this a great experience for us! ?
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June 2023 by Mituna C.
Walked in without an appointment and was met By Eric at the door. He was very helpful and very accommodating during the whole process. Very attentive to any concerns and questions we had. Overall very friendly.
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May 2023 by Corey J.
Stopped in looking for a new to me SUV. Was met at the door by Johnathan Speaker, who showed me the Tahoe I was inquiring about, and made the entire process and transaction completely effortless! Never have I been to a dealer where they didn't talk down to you like a peasant, or talk you in circles. He was to the point, answered the questions I had, and in no time at all I was driving my new to me SUV home. Can't talk this place, and everyone I came in contact with that day, up, enough! 10/10 would recommend!
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May 2023 by MOGOAL WORLD SERVICES LLC
You need a sales person from this company go ask of Zak. He went above and beyond; even after delivering the car, he his always reachable to answer any questions we have. Thank you for the great service Zak and Thanks to Castle autoplex for this beautiful chevy suburban 2023.
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April 2023 by Lecia S.
I have leased my last 3 Kia vehicles here from Bill Ciszon. I highly recommend you go and see him. He has worked out the most amazing and efficient vehicles for me at the BEST prices and always goes above and beyond in meeting my expectation. if you are looking for a new car go and see him, you will never be disappointed!
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April 2023 by Dave Schacht
I am extremely grateful for the wonderful experience that I just had here when I brought my vehicle in for a service. I own an older Cadillac from 2003, and, earlier today, I dropped the cap for the power steering fluid reservoir down into the engine. I saw that this dealership services Cadillacs and, feeling that it was important to retrieve the cap, I brought it in. The only person that I dealt with through the whole process was a gentleman named Derek Scare. I was impressed by his professionalism. After an initial inspection of my vehicle, he typed up a work order in the amount of around $200.00 which I then signed. While sitting in the waiting room, I thought to myself, "This is one expensive mistake!" I also wasn't sure how long I'd be there and I thought that it could be for hours. Well, I wasn't sitting there for more than fifteen minutes when Mr. Scare came into the waiting room and informed me that the cap had been found and that I was good to go. I couldn't believe it! Not only was the wait short, but I wasn't even charged for the service! To have had to shell out around two hundred bucks for a boneheaded mistake would've been a financial hardship for me. I wasn't carrying any cash at the time, but I do believe in paying people for their work. The next time that I drive by there and I have at least twenty dollars in my wallet, I'll stop in and see if Mr. Scare will accept it. I'm just so happy to have my power steering fluid cap back in place and to not have to pay a fortune to retrieve it. Mr. Scare and his staff are great people and I would highly recommend taking your vehicle there for service.
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April 2023 by Tori oshi
I had a wonderful buying experience with this company. So so easy. I didn't have to drive 32miles to get the deal done, everything was docusigned and car was delivered. I was so impressed. The sales representative named Zak was very very reliable. He had time and answers for all my thousands questions. I am so glad I bought my vehicle with them. Thank you so so much Zak for making car buying so easy with your company.