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November 2023 by mike walsh
Bought a 2002 GMC Envoy it was an excellent purchase a great deal. They had to fix the seat and ended up putting new brakes and pads on before I bought it. Thanks so much for the extra work to make the deal go through. I am extremely happy with the car thank you so much again
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October 2023 by Christopher Knowles
Got a nice car for a decent price. Had 1 minor issue and Joe took care of it immediately.
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September 2023 by vincent angarola
Great experience here throughout the whole process. No problems with getting me the paperwork for outside financing. Very polite and very clean cars on the lot. I can see a love for the automotive industry from the crew there. Would recommend anyone to go see them if they have a car you're interested in.
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September 2023 by Dana Sinkovec
Completely satisfied and I think you will be too. Looking for a car that is just right for you then I recommend looking at Auto Outpost North in McHenry. I have been looking for a car for the last almost month and a half. It’s exhausting work! My brother in law recently bought my nephew one from here and told me Id be be happy with this place so I drove in from Wisconsin. He was absolutely correct. They were friendly, not pushy and honest. I saw them putting sale prices on for the holiday and I think i got an amazing deal. My bank thought so too when i picked up the check. Looked at the car and others at 3 and because i was pre-approved before I arrived I had the car home by 7:30. I drove home to my bank got the check and brought it back. They got my car ready and i was on my way quickly. Go see for yourself!!! Its a tough market out there! First time with them and I know where i will send family and friends!! Steve and Joe were easy to work with but a big thank you to all for this experience. Gloria is a beautiful car!!!
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August 2023 by Sarah Majeed
I bought a car from them on a great price, the quality and service are amazing. Such a friendly environment and people on service specially Steve.
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August 2023 by Erik Bunkoske
Very nice people to deal with and not pushy at all. The vehicle I bought was in very good condition and needed nothing. I would highly recommend buying a vehicle here. Steve and Joe made the buying process very easy even though I was buying out of state from WI. I would make the 2 hour drive again to buy a vehicle from them. I was informed of a mean lady working here but was told that she no longer works here, so please disregard those older reviews that talk about her.
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August 2023 by Jeremy Gifford
Overall satisfied with the purchase price. Not satisfied with the overall inspection of the vehicle. It looks like they put WD40 on the rear brakes so that when I drove away I wouldn’t hear or feel the disc brakes grinding. I’ve had the vehicle for a week, and the rear brakes were grinding metal to metal. Spent $400 bucks and good as new, but I shouldn’t have had to do that.
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July 2023 by Kathleen Riordan
The owners were very nice and not pushy. Made the car buying process easy. Car we bought received a thumbs up from our mechanic. Very fair price and overall positive experience.
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April 2023 by Brian Hutchinson
If you enjoy working with a rude employee and an owner who wants nothing to do with rectifying a problem, this is your place to purchase a car! Enjoy your investigation.
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March 2023 by Larisa Smits
Heide is very rude and unhelpful, would not recommend coming here for first time buyers. She made us wait over an hour to test drive a car and we ended up not even driving it.Add on: Even though there were other appointments, when we went in to talk with you there was no one in your office who we interrupted. Instead we waited patiently for an hour and half before asking once again if someone would be available to help us with driving one of the cars. Never once we were rude or demanding. Seemed like once you knew we wouldn’t be able to finance without a co signer you didn’t care about our business anymore. Not that it matters at this point but we did have money to buy a different car outright that day. The lack of communication and dismissal of us being there was quite astounding. Telling us to schedule an appointment to come back a different time instead of lying to us and wasting our time would have been appreciated. Your rudeness and unprofessionalism was totally uncalled for.
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March 2023 by alex gibson
If I could give zero stars I would. Heide was extremely rude and seemed to not want to give me the time of day. I came with my fiancée and her mom to test drive a couple cars, Heide said we would be able to drive a car in 30 minutes, we waited over an hour and went home with out driving any cars. Being a first time buyer I expected more professionalism out of this dealership since my fiancée has purchased a car from them before and had a great experience. It was super disappointing to be treated so disrespectfully, I was super excited to be able to leave there with my first car. We will NOT be purchasing from this establishment ever again. I don’t recommend wasting your time here with Heide.
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March 2023 by Denise C.
Still waiting for my deposit to be returned to my account....they had no problem deducting it immediately. Was told it could take up to 10 days to process the refund? Not acceptable business practice.
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March 2023 by Sue S.
I accompanied my daughter and her fiance to help him buy his first car. The manager was less than helpful and actually quite rude when she found out that he was going to need financing which he was going to get on his own. He asked to test drive a car and was told it would be a half hour wait. After an hour he still was waiting. At that point I asked to make an appointment for another day and the manager asked me if I was going to buy the car with him. I am not sure why that has any bearing on being able to make an appointment. I had bought a car at this dealership before and had a very pleasant experience but I worked with a gentlemen who was much more professional. This recent experience was very disappointing.
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February 2023 by Elizabeth Adams
Thank you for making my new car purchase, 2005 Buick such a wonderful, experience, everything was so easy, Joe & Heide took so much stress off, and worked with the finance company to make the payments very affordable, will highly recommend anyone in the market for a car to come here first.
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October 2022 by Kathleenscreations
I NEVER thought that I would buy a car over the phone. BUT I spotted a great car with low miles and Heidi worked with me while I was getting the loan. After I bought it home I made appointment for my"guys" check it out and it PASSED 100% Nothing needed to be FIXED! I recommend them if you're looking for a great ride ??
