-
November 2022 by J Mac
I wouldn't even waste time dealing with this place. My brother's car sat in the lot for a year and no work was done on it. There was two dents on the car also. And there were parts missing from the car. There are much better places than this place. I wouldn't gave him any stars on this rating but, you have to do a least one to leave a comment.
-
October 2022 by H2
Left a text message 2 weeks ago for warranty work on a new motor. Disappointing.
-
September 2022 by Don Bulat
Left a text message 2 weeks ago for warranty work on a new motor. Disappointing.
-
August 2022 by J Hint
I wouldn't even waste time dealing with this place. My brother's car sat in the lot for a year and no work was done on it. There was two dents on the car also. And there were parts missing from the car. There are much better places than this place. I wouldn't gave him any stars on this rating but, you have to do a least one to leave a comment.
-
February 2022 by Tanya
Power Steering went out. 2 mechanic told me I would have to replace my power Steering pump. the hose along with the rack and pinion. Turns out I needed a repair to the hose that a different mechanic damaged and did not clamp it correctly. They saved me thousands of dollars. They are honest and very knowledgeable with Cadillac. I highly recommend them.Service: Steering & suspension repair
-
October 2021 by Stan M.
Had a complete engine replacement done on 1998 Cadillac Eldorado. From start to finish, including ordering the new engine and having it shipped there, it was an absolute breeze. Rich knows what he is doing and so do his employees. I couldn't be happier with the service and knowledge they provide. I would recommend their services to anyone and if you have a Cadillac, especially with a Northstar engine, there is no better place to go for repairs and service. Top notch.
-
September 2021 by Marlon Alford
Very good place to visit
-
August 2021 by Jake Wiebe
Engine Factory is the place to go for engine repairs and installs. We have sent many customers to this location to have our engine products installed and all of our customers have been very satisfied with his outstanding service. I would not hesitate to send my own family members to Rich / Engine Factory for any service needs. Thank you for your dedication to your trade and terrific customer service!Service: Engine repair
-
July 2020 by Betty Mock
Love these guys! Honest and true to their profession. Respectful and polite, always tell you like it is! I will say this if you want it done right this is where you go!
-
June 2020 by Greg Kentra
Been going to Rich for over 5 yrs now not only fair but the most HONEST mechanic I've ever meet!
-
May 2020 by Paul M.
I have been going to Rich at The Engine Factory for about 5 years now. He has worked on my last three trucks. Whatever I need, electrical, mechanical, cooling, a/c, they can, and have, repaired it for me. Rich has earned my trust and they have never let me down. I must also mention that they are honest and quite reasonable. Paul Hickory Hills
-
November 2019 by Martin N.
I found Rich after a Mancari Dodge dealership performed over 2000.00 of repairs "looking" for my problem that they never fixed and wanted to perform another job for over 1000.00 that also would not have fixed it. It was a bad timing belt and his price was much lower than most places, and extremely less than the dealer would have charged had their lacking mechanics found the real problem. This was over 12 yr. ago and he's prrformed all my repairs and maintenance since. He is very honest, will go into detail on what a repair is about and if it can wait or needs to be done soon/right away, he won't do a repair you don't need. I've sent many people there and they've all been pleased. I have moved over 60 miles away, but I still call him when I have an issue and he provides advice, if possible I will still try to bring it to him. My girlfriend still lives out that way, about 15 miles away and she still takes her car to him. It's hard to find good and honest car repair shops, I was lucky to find Rich when I did.
-
November 2019 by Charlie T
This is an awesome shop great work
-
August 2019 by Lorie and Phil May
My 2012 Equinox was showing a code that suggested it needed a new fuel pump. I dropped it off here fully expecting it to cost a fortune. It ended up being a quick, and inexpensive fix. I know places that would have charged a fortune and replaced the pump. Here they just done the repair as needed. Anytime I need repairs now I will go nowhere else. It’s great to find a repair shop that you can trust. Five star service, and nice people. Next time you have car issues take it here!
-
July 2019 by Phil M.
Went here because of reviews found elsewhere. My 2012 Equinox lost power, and had a code that pointed to needing a new fuel pump. They found and fixed the issue, it was a sheared bolt holding the pump to the engine. An unscrupulous business could have easily charged for pump replacement (I know a few that would). Cheap fix, and excellent service, I know I can trust these guys, so wouldn't go anywhere else now.
