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January 2024 by Samantha Neville
Came in for 4 brand-new tires, had to come back 3 months later because my tires were bald. Apparently my car needed an alignment but nobody said anything to me. When I came by to show them they looked at my wheels with a flashlight for not even a minute and told me I needed an alignment but didn't see it when they had my car jacked up replacing my wheels.
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August 2023 by Juston Thompson
Fantastic service! We had a blowout on the interstate and they were able to get us in and a new tire installed quickly. Friendly folks that did an excellent job!
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August 2023 by Mel Jane
Great communication! Work done quickly and appreciated the staff and their kindness.
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March 2023 by Angela Kramer
Had a low tire pressure warning while traveling south on I57. Dually inner tire.They got us in and out in an hour.Excellent customer service! Thanks, Wayne!
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March 2023 by Chris Rardin
The crew at Neil are always great,..their Mechanic's do great work, even on major issues.,,and their always pleasant and friendly.,I'd been going there for years.,and won't stop going there anytime soon.,I highly recommend them.
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March 2023 by Chris DUGAN
Good price on a used tire mounted and balanced 40
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January 2023 by Mike Mohar
Great customer service!Super friendly, knowledgeable and professional.
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December 2022 by Brad Sims
Friendly service. Good work. If they can't fix something they will tell you. I've never felt overcharged.
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November 2022 by Tim Fryman
They were true professionals and helped make sure my daughter and granddaughter had the safest tires they could get for me being I'm almost 400 miles away and could not be there in person. Thanks for everything.
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November 2022 by Jeffrey Henrriquez
Had a bad tire during a long road trip and they accommodated me in their busy schedule to have my safety issue addressed. Good People Mr. Jim and his team
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July 2022 by Sam Nall
We had a noon appointment they got us right in and done inabout an hour good service
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July 2022 by Lacey Splittorff
Always amazing! Got me in last minute and got my car 2 new tires quickly
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July 2022 by wheel barrow
Just got strong armed in to paying 64 dollars to be told its my breaks and not the break line thats clearly leaking and thats going to be 1400 year right high way robberyMoral of the story do go here !
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July 2022 by Jen Saucier
I took my Jeep in for a tire balance to hopefully fix an issue, but unfortunately the balance didn’t work so I was given contact info to a business to help me out. This recommendation was extremely helpful and each employee was very polite and helpful that I talked to. Because they had been so nice, I brought my other car in that needed new tires and they got me in and done in no time. I HIGHLY recommend taking your vehicles to this location.
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April 2022 by Patrick Soler
After getting a flat while traveling, the manager saved our trip to Atlanta with a partially used tire as no one in Mattoon had our tire size in stock. Great manager and crew got us back on the road quickly.
