KC Summers Toyota is a reputable and customer-oriented car dealership that defies negative stereotypes. The staff is straightforward, honest, and low-pressure, providing an outstanding customer service experience. Customers have praised the sales team, particularly "Max" and "Rob L," for their patience, friendliness, and eagerness to help customers find the right car without any pressure. The finance team, led by "Jami," has also been commended for their ability to secure the best rates and deals for customers. The dealership is known for its community involvement, as they host and generously support Project Graduation for Mattoon High School. The leadership, including Keith Summers and Tony Aghaei, is described as personable and running a respectable business that customers would recommend. Customers have highlighted the positive experience of test-driving cars, with the dealership even driving a car to a customer 55 minutes away for a multi-day test drive. The overall experience at KC Summers Toyota is described as pleasant, with zero pressure and fair pricing, leading customers to consider returning in the future for their next vehicle purchase.
Garrett Lee is courteous and kind salesman. I would highly recommend him to everyone!
April 2025
Bought a truck from KC Summers Nissan and they were extremely easy to work with. Whole process took less than an hour once I pulled the trigger on the truck. I then bought a replacement battery for my Tacoma from KC Summers Toyota. All staff from service to sales seem to be eager to help.