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“I upgraded my phone and couldn't transfer my original SIM card over. So I had to get a new phone number. Then I couldn't log into my Home Depot account anymore. What a bummer. Good thing I can still use a web browser to buy stuff.”
“I love the small, hometown feel this place has. There are so few associates, yet there was one available immediately to help me find a couple things and answer my questions. And then the cashier who was helping another customer was able to pause that to ring me up and get me on my way. Very kind, knowledgeable, and all around helpful!Side note: My 4 year old just had to go see the old truck that's parked inside. He thought that was pretty cool.”
“Needed a specific bolt for outdoor furniture repair. While they didn't have what I needed, he tried to find one that would work with me. When he couldn't, he was able to direct me to another store that did ... That's service!!”
“Came in today to pick up a pool I ordered and a few other things and I was very impressed. Every worker I passed greeted me. The guy who loaded my pool on my trailer was great. It had a very welcoming vibe that you don’t see much anymore!”
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“The Mattoon store staff is always in a good mood and very friendly. It is nice to have a hometown feel to the store. I visit often and will continue to do so. Keep up the great work Mattoon HF team!”