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May 2024 by Hoyt Pragnell
Not the customer service, it's about game stop franchise business. They have gone downhill badly.
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February 2024 by Christopher Jensen
Purchased a Nintendo Switch from the local Game Stop. Purchased the 1 year warranty as well. 2 months later the docking station stopped working. Was told in order to use the warranty I must return everything... Switch, controllers, dock etc.They did not have a replacement for me, they had to mail my entire set back and me (and my 7 year old) waited weeks.Box showed up in the mail. Invoice inside said replacement Nintendo Switch. Box had no switch, was filled with stuffed animals. After countless emails and phone calls. Its been weeks now waiting for a shipping label to send back the 3 little stuffed animals so we can then hopefully get the $300 switch sent to us.Also, had to pay $45 for the new warranty for the replacement the day we sent the old one in. It has been 1 month. Still no switch, still have a box of stuffed animals, and have 11 months left on the warranty for the item we still do not have. We will never purchase a system from a GameStop ever again.
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December 2023 by Erigo
Owner was very nice.Great deals on used games.
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July 2023 by Sarah McAtee
Slim pickins round here
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July 2023 by Zac Campbell
Sean is the most helpful GameStop employee. Great advice and help
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February 2023 by Joe Daily
Very helpful and patient as I am new to gaming.This gentleman was very knowledgeable in the area of consoles and answered all my questions so I was able to understand.I don't know your name but thanks alot for the help.I'll be back.
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January 2023 by Sam McAtee
Slim pickins round here
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January 2023 by Cartoon Wax
store is smaller than my wiener
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October 2022 by God's Child
Very nice and helpful!!
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July 2022 by Christopher Halgren
Always nice and helpful
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January 2022 by SheldonAndAli Rollins
Waited 30 minutes for it to open and another 30 after 11 how can it still be closed 30 minutes after its supposed to be open. If I showed up that late to work I'd been fired.
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December 2021 by Morgan Blake
I can’t even get anyone to answer the phone!!!!!!! Come on now!!!
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July 2021 by Gabe M
I have a yearly subscription for a pro membership at GameStop and was told that I couldn’t use my promo code towards an iTunes card that I have used several times for iTunes cards. I even have receipts to prove it. He told me they haven’t done this promo for at least a year, even though I just used it in September. As of right now I will no longer be shopping at GameStop because of those experience. I’ll take my business elsewhere.
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July 2021 by Exclusiv Giraffe
If you need any knowledge on Xbox, do not go here. Manager was disrespectful and gave us false information when all we were doing was asking a question. This place blows
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July 2021 by Robert Besch
I like the store
