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“Best customer service ever! Have been to post offices closer to me but was in this area so went here, will drive the extra mile for this one here on out just the nicest employees.”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“One of the best Post Offices I've been to..Employees are very efficient and knowledgeable about their job...Great customer service, very clean lobby and well supplied...Thank you USPS for all that you do...”
“I was there a couple of minutes ago, Deborah took care of me she is one of the best employees. I been there before and she always been super nice. I won’t go anywhere else.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
“The staff at this location are always nice and friendly when ever I need to ask a question or need a service, especially Mr Thomas. As with most jobs dealing in public service and in particular this post office, there are times when services are not at their best but I attribute this to short staffing and staff turnover in the area of Mail Carriers. It it takes time to acclimate to an experienced mail carrier. Let us all move in the spirit of patience and understanding.”
“I find the staff helpful. I love how they decorate for the holidays, even ones that I don't celebrate. Now I rarely have issues with the packages I mail out. There were some problems mailing out packages during the beginning and height of the pandemic, but no more delivery problems now. I trust this post office. Regarding the frequent uncleanliness, I spoke to the P.O. manager. They share a custodian with at least 1 other post office. So that is the reason that it often looks messy. I even offered to vacuum for them, but they didn't have a working vacuum cleaner. These are hard times for businesses, please remember, it takes a village.”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“The postal service here is great One of the employees that works here is really bad really bad for customer service it's a gentleman I don't know his name but the postal service need to know about him”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“No idea why the reviews are so low. This location is by far the best USPS location in the area. I will go out of my way to come here over closer locations due to the staff's professionalism and speed to get stuff done.”
“NICOLE NICOLE NICOLE NICOLE LOL That’s all i have to say she was amazing my package was lost some where in yall system and she checked in and called me until my package made it to me i appreciate her so much she need a raise”
“Ok I have to say I'm never a fan of government institutions and more often than not, find the employees useless, but I called and got Carrie on the phone and she was incredibly helpful, so I had to put a rating out there.”
“We are so fortunate to have this Post Office staff in our community! Our carrier Sue is phenomenal. I think our dogs like her more than us. The deliveries are on time, and we often get a call to make sure a delivery that is time sensitive was made from the local Postmaster. If I could rate them higher than Google's five stars, I would.”
“A shout out to Frank at this facility for being very pleasant, informative and helpful! No, they don't have anyone to answer the phone. Carriers are working 12+ hour days. It's going to be 95 degrees and sunny today and 20 employees out of 39 called off. Thank you to those who show up and do their best!”
“TY to London our thoughtful Mail Woman?She rescued Fantastico when He went for a joy run.I was not able to retrieve him myself since I had a broken ankle at the time.”
“The staff is professional and personable.I have patronized this post office 15 years. ALL of the front end staff,clerks and management go over and beyond for customers. Most of the reviews seem to be vindictive and of a personal nature.”
“This is the best post office. The staff is always friendly and helpful. The post office I used to use was so hostile that you'd think it was done on purpose, so Steger is a nice change.”
“I want to thank a Tinley Park post office employee named Adam. He went over and beyond the call of duty. We had an over night package from Bonita Springs Florida to Tinley and the tracking was not being updated 11/2 days later. Also, we realized the Tinley address we had on there was wrong. Not only did he try to locate the package he took our number and when it arrived he changed the wrong address to the correct one and let us know. The delivery could have been a fiasco but thanks to Adam our important package delivery was a success. Thank you Thank you Thank you Adam. The Simon's”
“Excellent!! I don’t understand the low reviews because I never had a problem with this location. The clerks are friendly and very helpful when you need assistance! This location and homewood location are my two favorite. I like this location more because the customer service is REALLY outstanding here!!!I have sent important documents and birthday packages from this location and they were delivered on time. Looking at these 1 star reviews, so grateful I haven’t experience any issues, yet! Knock on wood.”
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“Much better than the Frankfort Post Office. I guess I will just have to go out of my way to go here as the employees are much nicer and I'd rather drive extra than deal with the nasty USPS worker at Frankfort that everyone complains about.”