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August 2023 by Johnny Appleseed
I called about my remote key not working while technician wasn’t available the rep assisted me in getting my key fob working and informed me what i needed to do to fix the remote start really excellent service and well recommended!
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August 2023 by Elgin Burnette
Celeste and Brian at Hotwire have done work on my Moms car, my Dads car, my Brothers car and my car over multiple years. I never expect perfection from anyone all the time...it's unreasonable. What I do expect is honesty and a willingness to work towards a solution. Hotwire has always been straight forward, honest and willing to work towards a solution with me and my family. That matters to me!! I always feel appreciated, heard and respected. My questions and concerns have always been addressed. They are a small family run business, emphasis on family, whose connections in the community are vast and solid. I appreciate their patience and them never treating me or my family like we where just another charge to be rung up at the register. Prices are beyond reasonable and I feel as though I've gotten better than I've paid for. I honestly feel like they're family...who happen to own a shop. Thank you Celeste and Brian!
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August 2023 by Elgin B.
Celeste and Brian at Hotwire have done work on my Moms car, my Dads car, my Brothers car and my car over multiple years. I never expect perfection from anyone all the time...it's unreasonable. What I do expect is honesty and a willingness to work towards a solution. Hotwire has always been straight forward, honest and willing to work towards a solution with me and my family. That matters to me!! I always feel appreciated, heard and respected. My questions and concerns have always been addressed. They are a small family run business, emphasis on family, whose connections in the community are vast and solid. I appreciate their patience and them never treating me or my family like we where just another charge to be rung up at the register. Prices are beyond reasonable and I feel as though I've gotten better than I've paid for. I honestly feel like they're family...who happen to own a shop. Thank you Celeste and Brian!
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June 2023 by Justin Martinez
Great people did an excellent job on my install in my Honda civic hatchback. It slams
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June 2023 by veronica cook
They have helped my deceased hubby and I so much in the past. I thank God I remembered who they were. Yes!!!!
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December 2022 by Mike Tatro
Celeste was super helpful on the phone and very sweet in person. When I pulled up, the gentleman apparently regonized my truck and waved me right on in. He knew exactly what he was doing and wasted no time at all. I was in and out in under 30 minutes. It was a 30 minute drive for me to get there, but if there is ever anything else I need done that they can handle, I'll deffinitely go back.
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September 2022 by Bob Carreon
Celeste and Brian, I had the BEST work done with all of my cars at your place!! I won't take em anywhere else. Your professionalism and work are impeccable. Thanks guys.✌️?
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May 2022 by Toni Hunt
The whole family was wonderful, from Brian installing my alarm, to his beautiful wife Celeste being patient with all of my questions and concerns. Thank you Ryan for your great customer service. I will be referring others to visit their family business, to receive awesome service too. Thank you for everything.
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March 2022 by Jay Ordillano
Thanks to my bro, Stoph’s original recommendation and introduction, I’ve known Celeste and BJ at Hotwire for a few years now. Since then, I’ve brought over multiple vehicles of my own to be tinted and even recommended friends and family members for tints, remote starts, and sounds. Each time has been nothing less than a great experience! Most recently, I brought my latest vehicle in for tints, and for the first time, a remote start install (since each of my previous ones have all had factory systems). When I tell you that Celeste communicated with me every step of the way to ensure on time drop off and pick up times because of my busy work schedule, as well as answered any questions I had to pick out the best remote start system for my needs, she just solidified why I will continue to do business with them! And as for BJ, as always, he also made me feel like a VIP client, walking me through the functions of my new system and how to manage everything from the key fobs down to working my Carlink app! As an added bonus, he even made sure my factory key fobs were programmed to do the remote start for me as a backup! (Mind you, there is no dedicated remote start button on my factory remotes!) I said it before, and I’ll say it a hundred more times, THANK Y’ALL BOTH AGAIN, SO MUCH!!! As always, I’m very happy with the service I get from Hotwire Electronics, and if anyone out there is looking for a great experience, great products and services, and great pricing for those services, I highly recommend checking them out!
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February 2022 by Flo
Professional and Personable made sure I knew how to operate the vehicle and the fob. She demonstrated and gave me the keys and asked me to show here how to operate that's love and professionalism. Go get your remote start its cold in the Chi
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November 2021 by Helen J.
Got my windows tinted a couple of years ago actually but wanted to add a review because it's been such a lifesaver since I moved out West! They took excellent care of me, quick service, and it has held up in the grueling desert heat! I would highly recommend getting anything done with this establishment. I've had several other things done (radio installation, remote control repair, and light installation) over the years and they've always come thru! Thanks Hotwire Electronics!
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September 2021 by Hazel Tighe (MoMo)
The young lady was very helpful with retrieving my packages that I had delivered there.
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July 2021 by Robin Jones- Johnson
The staff was helpful and honest about my order.
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May 2021 by Monique Turner
Just got a uhaul truck interesting place to rent a truck
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April 2021 by Maxine Gunn
Hard to find, they have no signs or clear directions on how to get there or what to do once there. When I finally do figure out which place it is the man I first talked to was very rude told me to wait outside and someone would greet me there. If I didn’t have to go here because of CarMax I wouldn’t have gotten the service. I will be making a complaint to CarMax because this business is very unprofessional with how they handle things. They don’t have it together so the customer is very inconvenienced!Let me say this since the company has left voicemails and replied the ladies I spoke with and the gentleman who waited for me and showed me how to work the remote start were polite and professional but to walk into an establishment and apologize for not knowing what to do and the initial person you interact with tells you to go back outside and wait is ridiculous! FIRST IMPRESSIONS ARE EVERYTHING!
