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June 2024 by Susan Walthes
The elderly gentleman in the deli, is so hateful and crabby. You gotta be afraid to ask him for anything and the younger ones aren’t too clean. I feel the building has gone down hill, it’s not as clean as it used to be and it’s not kept up, and a couple of the checkout guys are stuffing her face while they’re checking you out
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April 2024 by Elizabeth Woods
One bathroom was closed and the other was filthy. The employees were beyond rude and just a horrible atmosphere. I usually choose Casey's because of the cleanliness and service but this was just horrible on all fronts. If I could leave zero stars I would.
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April 2024 by M
I understand employees are probably not paid enough to care, but that is no reason to be demeaning and gossip about customers within public spaces. Employee was very rude. There were 4 of us in that would have purchased snacks and beverages, but choose to leave instead.
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March 2024 by J H
Great and friendly atmosphere. The people and food are very good. Very busy but checkout is good.
Parking: Definitely depends on whether the store is busy.
Wheelchair accessibility: Access is average. The Main Doors will be a challenge.
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February 2024 by THE FRACKEY MENAGERIE
Some of the people they hire have no people skills. Love the pizza! Never an accurate time of pickup or delivery because of staffing issues.
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February 2024 by Joseph Lider
Update your hours online if you’re short staffed. Ordered a breakfast pizza to be picked up around 6:15am as the store says it opens at 5am on Sundays. No lights on upon arrival.
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January 2024 by Felica Martin
Ordered 3 pizzas, bread sticks and 2 two liters. 2 of the 3 pizzas were wrong. All were SUPER greasy. Delivery took over an hour. All in all super disappointed will definitely choose a different pizza
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January 2024 by Adania Lovern
The attendants inside have always been friendly and helpful. Great group of people ?
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October 2023 by William Tate
This place is DIRTY. Look at the state of the doughnut display. Just look at it.
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October 2023 by Alex Goble
Been in Mascoutah for three now. This Casey’s started off very well run and it was clean. But now this place is dirty and understaffed. In the few times I’ve visited in the past 6 months the kitchen has been closed and the fountain soda machine has been broken or turned off.
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September 2023 by Wayne Bannert Jr
3 people standing behind in the cooking area talking, while one gal had a line checking people out. Store was filthy. Cups, lids, trash, stuff off the shelves all in the drink section. Terrible!
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August 2023 by rae k
The workers are very rude. The slushy machine is never working. The bakery never has food like donuts, puppy chow, or cookies whenever I go in. Overall very lazy and disappointing to see that place go downhill.?
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July 2023 by valarie marie
it shouldn’t take an hour to make ONE medium cheese pizza. ordered it at 2:55. it’s 4:00 and it’s still not ready. and then when i tried to cancel the order, they were trying to charge me $20. the pizza costs $15.99. get it together.
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April 2023 by Cheri Gladney
Women's bathroom had no toilet paper, soap, or paper towels to wash and dry your hands. Hopefully, after running debit card twice, and clerk saying saying nothing showed we didn't get triple charged. We finally paid cash
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February 2023 by Dayton Shaw
Okay so for starters. I rarely at Casey's food until this new employee started. There food used to be so bland, donuts were kinda lacking icing and just didn't taste like a bakery style donut. I went in there the other day and grabbed one thinking on the off chance they'd be better and to my surprise... They were delicious. I went back, got a slice of pizza the next day and it was spot on with a pizza chain pizza. Who ever the tall guy is with a beard, keep it up!
