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February 2024 by Tashea Clark
Very pleasant administration staff.
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February 2024 by Victoria K
I was having trouble finding a suitable place here and my friend recommended this company. Debbie is really sweet and amazing! This is the first place I’ve ever rented where everyone’s friendly. Maintenance came out to fix issues I noted on my walkthrough, which I’ve never had done before (usually I have to place in a separate work order). My neighbors are quiet and my apartment was very clean at move in, I feel it’s worth the rent they are charging. I viewed places with other companies only to see dead roaches and other red flags (Hartmann Rentals who owns the majority of properties here). It seems like this company cared about their tenants and prospective tenants.
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February 2024 by Maryam Kamali
It has bad management, the employees are so angry, if you call for maintenance they have just one repair man to send it for you. He is also not knowledgeable
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January 2024 by Ron Nelson
Great experience with this apartment. Service response was great for repairs, and during covid, the subcontractors for heating/cooling were great when parts weren't readily available. They kept the issue at bay when the AC developed a leak in the heat of Summer. I would recommend these if you are looking for a place short or long term.
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December 2023 by Tessa Sims
I rent a commercial space from Osborne. The receptionist is very nice and they are very responsive to fix anything that we've asked.
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August 2023 by ryan Ballard
Very professional staff, 1st rate they build great homes
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August 2023 by Helen - -
Love the place. Maintenance is helpful and timely. Staff is friendly and informative ?
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August 2023 by Deb S.
We LOVED our villa at Lake St Ellen. It was almost too big for 3 people.Our 2 bed 2 bath villa had updates such as laminate flooring throughout (minus the basement which was still carpeted). The glass cooktop stove worked well and so did the refrigerator. The dishwasher was junk, and when replaced, it was replaced with new junk. Neither one dried dishesThe neighborhood was quiet and we had awesome neighbors for the 2 years we lived there.Maintenance staff is OK. Management is rude, plain and simple. All the residents I spoke to agree--I thought it was just me. ?
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August 2023 by Mary M Rich
I am a prior tenant of Osborn Properties and during the time I stayed in their property, they always kept it in excellent condition. Maintenance always responded to urgent requests promptly and their villas were what I considered luxury.
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June 2023 by KTH
Good customer service for the commercial property-I was looking for a nice office in Collinsville and was shown appropriate properties and within my budget.
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June 2023 by Olana Kumessa
Lived for a year. Quiet and clean units.Leasing office is very responsive to any needs.I highly recommend for anyone looking for a place to live.
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April 2023 by Cynthia Chipyoka
We loved our townhome, lived there for 10+ years, we needed to relocate to another state, but would rent from them again, if we moved back.
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March 2023 by Griffin Fisher
Lived in a place for about 2.5 years. Had an appliance go out once and they had it fixed within the next few days. Paid rent on time every month. Spent several hours cleaning before moving out. Dropped off my stuff and got my deposit back within the month.No qualms here. Recommend.
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March 2023 by Victoria Kelly
HIGHLY DO NOT RECOMMEND!! THEY DO NOT BELIEVE IN GIVING YOU YOUR SECURITY DEPOSIT BACK! VERY MONEY HUNGRY!! I lived in a unit with them for 1 year, I hated how it was set up. Only one way entrance, the steps to go upstairs was in the back of the house and the parking was so limited. My room was the only comfortable room there so i stayed in it 24/7. I found a new house i fell in love with and the company called them for a review on me as a tenant. I paid rent on time for 9 months straight, i did not pay December on time because i was going through a program and they told them that which was a hater move. I still got the house. I moved out and even had a cleaning company to come clean up to get my deposit back. I get a letter back 30 days later saying i owe them $73 and my deposit of $895 will not be getting returned. They had to repaint 75% of the unit, pull up floors downstairs for pet urine, etc. Need to remind you i was in my room with my kids the whole time i lived there because i hated it. It's no way you had to pull up floors and repaint 75% of the unit. My pet lived with my parents and only came to my unit probably 3 weekends out the entire year. I've always read reviews that they do not like giving deposits back and unfortunately I'm one of the ex tenants to experience this. Great thing i took pictures of how the unit looked after it was cleaned by the company. I will be seeing them in court very soon!
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March 2023 by Sherrod Gomiller
Love there property
