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June 2024 by Jordy Crash
Had a hard and not comforting time with Debbie, she showed signs of dislike towards me and my employee as well as took a few jabs to take my employees position over at our company due to the amount of money she makes. She also asked very personal questions that have not been brought forth by any other realtor during the relocation process for my employee. Ultimately denying my employee and not allowing her husband to take a shot at the process due to him “not making enough money” in her words without even checking his credentials. Not only did my employee follow every step taken and in a timely fashion. My office is another week without our Sales Manager and Field Supervisor. We also experience them thinking she was a fraud and making calls to my fiancé asking if she was even real. This is unacceptable and unreasonable. We will not be referring this company to any of our relocating employees or using them to get houses of our own.
Do better Debbie and do better Osborn Properties.
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March 2024 by Ashley Pezzella
Everyone that works the front desk is extremely impolite especially Debbie. Every time I would call they would treat me like a bother. Maintenance guy did his best to help but he was extremely overworked and they would just rigg things instead of fixing them. So most times things would never get fixed and we would have to buy things to fix it on our own. Dishwasher had mold all inside of it they didn’t care. They don’t care about you or any issues you have. If you want to break lease it’s nearly impossible even if you offer to pay twice the rent and lose your deposit. This place sucks Do not rent from them unless you have to.
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February 2024 by Tashea Clark
Very pleasant administration staff.
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February 2024 by Victoria K
I was having trouble finding a suitable place here and my friend recommended this company. Debbie is really sweet and amazing! This is the first place I’ve ever rented where everyone’s friendly. Maintenance came out to fix issues I noted on my walkthrough, which I’ve never had done before (usually I have to place in a separate work order). My neighbors are quiet and my apartment was very clean at move in, I feel it’s worth the rent they are charging. I viewed places with other companies only to see dead roaches and other red flags (Hartmann Rentals who owns the majority of properties here). It seems like this company cared about their tenants and prospective tenants.
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February 2024 by Maryam Kamali
It has bad management, the employees are so angry, if you call for maintenance they have just one repair man to send it for you. He is also not knowledgeable
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January 2024 by Ron Nelson
Great experience with this apartment. Service response was great for repairs, and during covid, the subcontractors for heating/cooling were great when parts weren't readily available. They kept the issue at bay when the AC developed a leak in the heat of Summer. I would recommend these if you are looking for a place short or long term.
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December 2023 by Tessa Sims
I rent a commercial space from Osborne. The receptionist is very nice and they are very responsive to fix anything that we've asked.
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August 2023 by ryan Ballard
Very professional staff, 1st rate they build great homes
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August 2023 by Helen - -
Love the place. Maintenance is helpful and timely. Staff is friendly and informative ?
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August 2023 by Deb S.
We LOVED our villa at Lake St Ellen. It was almost too big for 3 people.Our 2 bed 2 bath villa had updates such as laminate flooring throughout (minus the basement which was still carpeted). The glass cooktop stove worked well and so did the refrigerator. The dishwasher was junk, and when replaced, it was replaced with new junk. Neither one dried dishesThe neighborhood was quiet and we had awesome neighbors for the 2 years we lived there.Maintenance staff is OK. Management is rude, plain and simple. All the residents I spoke to agree--I thought it was just me. ?
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August 2023 by Mary M Rich
I am a prior tenant of Osborn Properties and during the time I stayed in their property, they always kept it in excellent condition. Maintenance always responded to urgent requests promptly and their villas were what I considered luxury.
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June 2023 by KTH
Good customer service for the commercial property-I was looking for a nice office in Collinsville and was shown appropriate properties and within my budget.
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June 2023 by Olana Kumessa
Lived for a year. Quiet and clean units.Leasing office is very responsive to any needs.I highly recommend for anyone looking for a place to live.
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April 2023 by Cynthia Chipyoka
We loved our townhome, lived there for 10+ years, we needed to relocate to another state, but would rent from them again, if we moved back.
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March 2023 by Griffin Fisher
Lived in a place for about 2.5 years. Had an appliance go out once and they had it fixed within the next few days. Paid rent on time every month. Spent several hours cleaning before moving out. Dropped off my stuff and got my deposit back within the month.No qualms here. Recommend.
