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March 2024 by Curtis Smith
The rep from Mt Vernon who name is Allen Murray is one of the polite and friendliest person I have ever met.I lost my email password and he hand delivered my receipt .He's my new friend.
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March 2024 by Broc Thomas
Great experience overall with the whole team. Our rep, Blake Fox, is fantastic to deal with. Extremely responsive any time I need something. Always goes above and beyond to make sure we are taken care of.
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March 2024 by Jesse Crawford
I have received exceptional service at my address location in Marion, IL for over 11 years without any problems. They have
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February 2024 by Allen Murray
Good experience working with the local team! Very good group of people that care and have fixed all my issues! Wont hesitate to call next time there is an issue. Super competitive and very responsive, the driver here is absolutely awesome. Does a great job compared to who I used to have.
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January 2024 by Jeremy Keith
Great group of people who provides timely, reliable service on a weekly basis. The local team also addresses any issues and takes care of the problems right away!
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November 2023 by Starsha C.
Never know when they are going to pick up. Last week they came Thursday morning, this week Monday morning and they flew by. Tries stopping them this morning to talk to them and they wouldn't stop. Don't recommend!
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October 2023 by Key's Auto Repair
Ok I sighed a contract for $23.85 a month 2 years ago now bill is almost $180.00 dollars for 3 months omg almost every month the bill goes up will definitely not recommend this company unless you’re rich it’s just garbage.Service: House & garage cleanouts
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September 2023 by Randi Holder
I've had nothing but issues with Republic Services since February 2023! Issues include driver picks up on non-scheduled day, doesn't pickup on scheduled day, leaves tire ruts in my yard, leaves loose trash in my driveway, doesn't place dumpster back in it's pickup spot (driver placed it in my driveway and/or behind parked vehicle which is not it's pickup spot). I've called numerous times about these issues especially since the driver has created an unnecessary blockade twice now in my own driveway. What if I have an emergency and need to leave or exit my house? I've called Republic twice now on Tues 08/22/23 and was told someone from the division would call me as I again explained I need this dumpster moved ASAP today and not tomorrow or not 3 days from now. As of this review, no one at Republic has returned my call.
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September 2023 by patty alonays
They drive way too fast in my neighborhood in Marion I just watched a blue republic truck fly by my house going at least 50 in a twenty mile an hour speed limit
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August 2023 by Chris B.
Trash pick-up was good after they changed drivers. The charges and added charges are outrageous. Cancellation charges are more expensive than a pick-up. Customer service is rude, the last one hung up on me. I wasn't yelling or cursing at them, but here you go -- FU and f Republic Services!
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July 2023 by Bridget V
Tried to start trash service with them they never dropped off a garbage can had to call them 3 times they kept blaming me for the problems I finally canceled, customer service is horrible.
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June 2023 by Angela Fraser
I used this business since 2015. The bill started at $66 every 3 months and at 2023 my bill increased to $178 every 3 months. Here are my many complaints about this business. I was told they don’t charge for recycling but they do. Always go calls saying due to unforeseen circumstances my trash would be picked up late. If the weather forecast was bad they would skip the week even tho we never got the snow that was “supposed” to get. Anytime you try and get ahold of anyone to ask why every bill had increased they would put you on hold til you finally give up and hang up. I finally got thru to cancel my services and now they are trying to charge me $125!!!! Just to pick up 2 trash cans. When I called to cancel my service the lady said she thought I was paying for 3 trash cans. I probably was paying more than I should have been charged!!! I called a local business in my town who only charges a third of what these corporate greedy people are charging.Service: Trash removal & disposal
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May 2023 by joseph oldani
Bought a rental property and was told the city didn't service with waste collection. I called Republic and set up the service. Turns out tye city does service my building so I called to cancel Republic and set it for 2 weeks ago. I was told by the rep that it would be cx and they'd come get the containers the next scheduled collection day. I just received a bill that they want me to pay and guess why? My service was never stopped. They told me to go ahead and pay it and they'll get this taken care of, no thanks. Why do I have to micromanage a multi-million dollar company?Update 2 months later: I am STILL getting bills and "missed payment" letters. This is becoming quite annoying now.
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April 2023 by Kaleb Martin
We have asked them several times for a new trash can and they say "of course we will bring you a new one". Well they have yet to bring one in the past year that we have asked. But they will continue to raise rates. How can you raise my rates but not bring a new trash can? Get your priorities straight. Will be looking for a new company!Service: Trash removal & disposal
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April 2023 by Ruth Mateycak
Today is March 28th , I just got off the phone with Republic trash. I spoke to a dispatch named Nicole, she was very helpful. She helped me with what items I needed to be taken care of for a bulk service. They will see me on Friday and I'm very appreciative of their staff ,their time and their effortServices: Trash removal & disposal
