“HiI was very satisfied with the speed, efficiency and care given to details for the needed coverage I was seeking. I appreciate Andy and Holly very much! I now have house insurance bundled with my car insurance I already have had for years. I was helped with various steps that I needed to finish to complete purchasing my house insurance policy. I love the personal touch and customer service I received which is rare these days! Thank you! I truly am in good hands as "corny" as that sounds. This is from my heart though and I'm glad to give AllState's agent and staff member in Marion the recognition they deserve. I sincerely thank you!Kathy A. Smits”
“I have always been the type person to purchase the cheapest of products and services. Insurance was no different. When my cheap insurance company filed for bankruptcy, I had a change of heart. I decided a more financially stable company would be a wise move, but expected to pay more. I have to say I was shocked at the level of insurance I was able to procure for my home and vehicles at the same price I was paying at the “cheaper” company. And I can have peace knowing this company is as stable as they come. My first experience with Bill and his staff was top notch. I felt like a neighbor, truly. Mary Travelstead was the representative that I dealt with through the initial agreements. She is an absolute professional with tons of knowledge in the insurance business. This staff always has a smile while interacting with customers. You can’t go wrong with Bill Ecker and this great branch at State Farm.”
“Ed Russell State Farm had been my insurance provider for almost a decade. Ed would still be my agent of choice, if it wasn't for a move that took us out of state.His timeliness is handling insurance matters is impeccable and he follows up when you need him most! Also, if you're looking for customer service that has support, this office and insurer have everything you need. If it's not Ed handling your insurance needs, you'll be promptly greeted by Amber and she rocks!The teamwork in this office and the support of a brand like State Farm kept me from ever going looking for another insurance provider until now and I'm likely worse off for having to switch.This is a business who truly values and looks out for their customers!”
“Doug is great to work with! He is prompt, communicates well, and made transition so easy and seamless as we switched from another agent. So glad we did! Thank you Doug and Michelle!”