-
June 2024 by Mike Rogers
Rolled into this hotel on the last day of vacation. Had to change rooms because the first one smelled of weed. The front desk staff were great and moved right away to another room. I don’t blame the hotel or staff for the weed smell, it’s not their fault and it’s a thankless job of having to clean up after it. My only complaint about the hotel was that the bed was a bit too firm for my wife and I. It really messed with her sleep especially with the pillows not being the greatest. Regardless the breakfast was good and it was a good location. I’d stay here again if in the area.
-
June 2024 by GMARK
Not competitive. Will not compromise. When the demand is high jack the prices.
-
June 2024 by Susan Cripe
We were impressed with the large rooms. Front desk staff was awesome. They were great when part of our party had to check in at 4 am. They also made sure our 2nd room on the 2nd night was right next door to the first room. We were in town for a funeral, so they fact that they were so accommodating made a rough weekend a bit better.
-
May 2024 by Capt Columbus
Really wanted to book, but after reading HOW MANY review repeatedly state that the room was canceled, I don't believe I can chance such a thing.. if there's some kind of guarantee I'd reconsider.
-
May 2024 by David Marsh
Exceeded my expectations.
-
May 2024 by Ray W
Very nice hotel
Rooms: Very clean
-
May 2024 by Clarence Germany
Room didn't smell good water was going out the sink slowly
-
May 2024 by Marsha Erskine
Rooms for clean and had a nice breakfast.
-
April 2024 by Diana Williams
I read on the reviews that this hotel will cancel people's reservations if they can get a higher price by someone rebooking. I was about to book at this hotel but as an autistic mom, It scares me thinking my reservation could just be up an canceled on me and ruining my plans, making my autism freak out. It's not really a risk I want to take. I need to be sure my reservations are actually set when I make them. This looks like the nicest hotel in Marion where my family is so I would have liked to book it.
-
April 2024 by Julie McConaha
Like others- cancelled our reservation. Unlike others- manager failed to send cancellation notice. We drove 10 hours all to SLEEP IN THE CAR. Nothing available for 60 miles. Could have at least offered that we could attend breakfast. Could have at least offered that we could use the pool area for a shower. One man overbooked but they wouldn’t give us that room for our booked rate- instead we’d have to Venmo that guy $500 to stay there. While the general manager and the assistant manager were comfortable in their beds, they let the poor clerk tell us the news. Corporate checked- yes, the manager canceled it herself. All to resell at 500 a night. This practice is allowed and corp does not care. We have no rights against it. Do not trust any IHG hotel no matter how high your club membership is!!!!
Noteworthy details: Horrible horrible horrible!!!
-
April 2024 by Susan Froetschel
Very nice staff at the Marion IL IHG who expressed surprise that the Marion NC IHG would not transfer or cancel a reservation when we were nowhere near NC.
-
April 2024 by Linda C
EXCELLENT hotel. Friendly staff, clean, comfortable room. Breakfast service ended at 9:30 but at 9:15 they were keeping all the breakfast options fully available. I travel a lot and I was REALLY impressed with this hotel.
-
March 2024 by Roberto Silverio
All very well
-
March 2024 by Oscar Jones
Very quiet and clean. Lots of local restaurants to choose from. My room had plenty of comfortable lighting, well adjustable HVAC (which worked amazing), and lots of electrical outlets above the nightstand for easy charging of multiple devices. Snacks & drinks are sold downstairs but pricey compared to the cost of room. A very pleasant experience and will stay again. This will likely be my new go-to. It’s a great accommodation with plenty of in-room amenities including iron, ironing board, lotion, and quality body wash & shampoo. Very happy with my stay. The guest is definitely a priority in room comfort and ease of amenities.
-
February 2024 by Glenn Ashby
Mark and I were in town for a very sad occasion. The hotel staff and manager were very kind and considerate to our family suffering the loss of a loved one. We could not have asked for better treatment. Clean, maintained, kind, and a good breakfast.
Rooms: Nicely appointed with double electric outlets on both sides of the bed and desk.
