Diamond Designs by the McNeills is a highly regarded jewelry business that consistently exceeds customer expectations. The staff is praised for their friendly, knowledgeable, and helpful approach, taking the time to understand each customer's vision and guiding them through the process of creating custom pieces or refurbishing existing jewelry. Customers appreciate the business's attention to detail and willingness to go the extra mile, whether it's offering to FaceTime to clarify specifics or meeting the challenge of working with an oddly shaped diamond. The owners are described as passionate, down-to-earth, and genuinely invested in building connections with their clients rather than just making a sale. Overall, Diamond Designs by the McNeills is commended for its exceptional customer service, high-quality workmanship, and the ability to deliver stunning, personalized jewelry that exceeds customers' expectations.
The staff here is friendly and extremely helpful! They take the time to help create custom pieces but also have several beautiful options in the store. Their knowledge of jewelry plus their attention to detail and customer service makes this place top notch! You won’t be disappointed!
June 2022
Excellent job of soldering my two wedding rings together and excellent job of rhodium plating my rings. A few years ago the jeweler put my former engagement diamond into a new setting and even though the diamond was a bit odd shaped, the jeweler met the challenge and I still love it.
May 2022
I got the most beautiful engagement ring here and I couldn't be happier! Everything from the beginning to end of the process was as smooth as possible and the end result is better than I could've imagined! The owner is running a wonderful business here
