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October 2023 by Tommy
They did answer the phone..over priced. Not helpful at all. Ridiculous. plug a code reader to a car just to read the code.nothing else.$165. Marion Chevrolet cost $ 50.. I told them, they fell over laughing. About 10 minutes later problem solved. never try to get rich off one person's car. Not right
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October 2023 by ilcaleb _
Tried to charge me $400 to remove a messed up lugnut!! Insane!! Went to Anna’s Auto shop and got it off for $30!
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September 2023 by Becky Roser
Took care in for diagnostic scan. In less than an hour, they told me what was wrong, what it would cost and could have fixed it right then. They got me in the next morning and was out the door in under an hour again. Car's running great. Staff is super friendly. Really good experience. I would highly recommend!
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September 2023 by Kimmy Riley
I was travelling out of state and my car wouldn't start. I decided to have it towed to Aaron's and Troy quickly diagnosed that it needed a new starter. My car was done in less than 2 hours!!
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August 2023 by Danielle M.
Regardless of how long it actually takes them to fix whatever problem, they are going to charge you the book price. If something takes them 20 minutes to fix but the book says that it takes an hour, they will charge for an hour on top of labor. I was also told that my car is not good even though I haven't had any major problems with it and that to "fix" my problem, I would just need to get a new car. However, after getting the most recent problem "fixed," not even a month later, there have been more problems just showing up on my car, even though my car has been very reliable.
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July 2023 by nick shepherd
I've had my truck in here for numerous things never had no issues they've always been honest and do good work
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July 2023 by Richard Buehler
While traveling from out of state on a Thursday, we were about 8 miles south of Marion, IL when our truck was struck by debris that fell off of another vehicle. It hit hard enough to bend the inner and outer tie rod end which limited how far we should be driving. I was able to get to Marion and started contacting shops that might be able to help. I contacted four different places and no one was able to get to us until the following week. Each place suggested trying other shops and the last place suggested Aaron's. We called and they said bring it in and they would look at it. They got us right in and let us wait in their waiting area with two large dogs. They were able to get the parts and the mechanic worked through his lunch to get us back on the road as soon as possible. They did an excellent job. What great customer service and consideration. Thank you Aaron's.
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July 2023 by Cory Miller
Quick honest people appreciated them looking at several of my vehicles over the years
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April 2023 by Heather Lock
We were camping in near by Fern Cliff and started having trouble with our trucks wheel. Called Aaron's and they told us to bring it in. Plenty of room to drop our camper and had our truck up being serviced in minutes. In less than 2 hours , our truck was done. It was a faulty wheel hub. Thank goodness for these guys! Service was amazing . Everyone is so helpful and friendly. Great place!!!!
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March 2023 by Roneva Cox
I am all about using local and family owned businesses which I have done for years however, I am not ok with Aaron’s Auto Center charging you double the amount of money regardless of the time spent on your car. So if it takes 2 hours their charging you 4!!!! This is not ok!!!
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February 2023 by Rich Fitz
My daughter paid over $600.00 for her tune up Volkswagen says they put the WRONG plugs in!!!I had the front brakes done last May not even a year and the front end shakes when you apply the brakes. Ever since the original guy left who was GREAT!! this new guy has run this place down the toilet!!! Run fast and far from this place it's terrible !!!
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November 2022 by Vicente Rivera
I went here for a simple oil change, and it wasn’t my first time, but it was close to closing time and they did take me and changed my oil, but they did a horrible job. Realized a month and half after the oil change that I had been leaking oil the entire time because they didn’t tighten everything properly. The place I went to today said my oil filter was soaked and covered in oil. On top of that, last time I went to Aaron’s they did not attach my splash guard properly and now there is a big tire sized hole in my splash guard. If I were you, I wouldn’t go to Aaron’s for anything. They did a lazy, half a job on my car and I’m just lucky I was able to catch it before a simple oil change mistake costed me my vehicle. Don’t do business with Aaron’s. My car is slowly dying now and burning oil and it’s the fault of these LAZY HORRIBLE WORKERS.Service: Oil change
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October 2022 by rach choate
Was very happy with the fast and very good service will go back when needed
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September 2022 by Maeve Charles
If you are looking for an honest, trustworthy mechanic, this is the place for you to go. They are not pushy and they are not looking to make unnecessary repairs on your vehicle. In fact when I went, the mechanic gave me his personal advice on what steps he would take to fix my vehicle if it were his own. They have reasonable rates and they are much cheaper than taking your car to a dealership.
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August 2022 by Kelsey Raser
Traveling all the way from Florida and we blew a hub out. Quickly looked for local mechanics and found one shop who didn’t even give us the second to explain and immediately told us they were booked out. We then searched for more shops and while searching actually drove past this shop. Pulled in and explained to them our scenario. Troy (shop manager) listened to our dilemma and immediately called advanced auto to see if they had the part. Luckily for us they did and we ordered it and he immediately got us pulled into a bay and had it done in less than an hour. As young people who are traveling (with doggos) this meant the absolute world to us!!! HIGHLY recommend this shop for any mechanical needs!!!Service: General repairs & maintenance
