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April 2024 by Michael JR.
Spesificly asked for ketchup and hot sauce in the bag before being asked to pull forward for a coffee(?) no ketchup or hot sauce in the bag when it was brought out to the car. Drove away not knowing. Thew it away. Never will go back if a simple request like that cant happen.
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April 2024 by Kota Ann
they suck at getting the orders correct
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April 2024 by Lauren Wright
Clean bathrooms
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April 2024 by jonathan robbins
Customer service at this mcdonalds in Mahomet is horrible.
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April 2024 by Alice Kenyon
Busy, busy, busy. I waited over 15 minutes for 2 drinks. Staff either needs to be better organized or more staff are needed. They were working, but not efficiently.Menu promised a McCafe drink that wasn't available. Discovered well after the 12 minute mark.
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April 2024 by J T
Lots of waiting and McDonald's food has gone up in price too much for what you are getting.
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March 2024 by lead blimp
Food is usually adequate, but I came in today for my usual coffee order, which is a hot French vanilla latte with extra creamer. Well, after having this same drink for 3 years or so, the manager and the cashier both were confused and said that it wasn't an option or whatever, but they could make it special order. Is this some kind of mandela effect? I'll order from other locations eventually to see if this is a here only situation. EDIT: The mclean location is *extremely* better and confirmed that the hot vanilla latte does exist, and he makes usually 1 per shift.
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March 2024 by Lucas Gilbert
They can't seem to ever get my order correct... always missing sandwiches or incorrect order. This wasn't the first time... but I'll definitely try to make it the last. The prices are sky high especially for being wrong or missing items do better McDonald's! Seriously I don't think you even try. It's too bad, there aren't many fast food places near me. My sausage and egg biscuits ate way better at home! See ya
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March 2024 by Amy Pruitt
Once again, I didn't get my full order & what I did receive was wrong. This location is horrible for getting orders right.
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March 2024 by Erica Buzicky
Long wait, no straw given for drink & missing sauce that was ordered. Burger was a mess, cheese didn't even make it fully on the burger.
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March 2024 by Sierra G
Went thru drive-thru, person at window tried to send us on our way with only one of our two orders. It appeared that paying for two orders was confusing for him.Sandwich was mostly condiments...could barely taste any meat. "Where's the beef?"
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March 2024 by Annette Martin
I ordered a double fish with extra pickles, tomatoes, lettuce and no tartar. They gave me 1 fish and cold fries. I went back with my receipt that showed what I ordered and asked them to fix it please. They gave me 2 fish with extra tartar and cold fries. I went back a 3rd time and they got the sandwich right with no ?
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February 2024 by Richard Brown
Had to wait 20 minutes for a sausage egg and cheese biscuit.
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January 2024 by Jesse Craig
My food was cold. Nobody greeted or spoke to me, overall it seemed like nobody there should be in the service industry.
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January 2024 by ryan nicosia
McDonald's is McDonald's. Not bad but
