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February 2024 by HappyNailsSara
No customers Sevice
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January 2024 by Nicole Roper
Horrible. Seriously. I’d recommend allowing a raccoon to tow your vehicle before this company. The driver took down a road sign on the sidewalk leaving and there were police present. Sad.
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November 2023 by Demiah Broderick
We called this place at 2pm. We were quoted 40 minutes for a tow and waited outside just for it to never show up. They never informed us that they couldn’t make it, are running late… nothing. This agitated me and I wanted some form of customer service. So I called the company, by this time it’s 6pm. I talk to the guy Andy i guess and he tells me he showed up AT 5 OCLOCK and waited 30 minutes for no one to come outside…. Well duh it’s been 3 hours idiot. I asked why he simply didn’t just call and notify us and told him that’s bad business and his only response was “go somewhere else if you don’t like it” and believe me, I will never use them again and everyone else I know will be made aware of the unprofessional behavior that goes on in this “business”. If I could give 0 stars I would
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May 2023 by Queen J’Marie
On 4/24/23 my tire blew out near Clayton MO, Thanks to Andy’s Auto Body & Towing I was able to get home safely and off the road. The tow truck driver was extremely helpful empathetic and understanding of my needs and situation. Not only did he tow my vehicle to the required shop but he also went above and beyond to make sure I made it home safely! I highly recommend this location for your towing needs. Thank you Andy’s Auto Body & Towing. ?Sincerely: Satisfied Customer
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March 2023 by Cheryl Jenkins
THEY ALWAYS ANSWER THE PHONE FOR TOWS NO MATTER THE TIME AND I LOVE THAT ❤️
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January 2023 by Harold James
Did not use service. Ask if Andy's was affiliated with AAA. Was told no. Cost was much too high for changing a tire.(About $150) So, I declined. Was told to call tire shop.
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December 2022 by charmelle wilson
Towing service working with Brooklyn police dept. They towed my car illegally and charged me 750.00 for 2 hours.when I called to inquire about the car the person had poor customer service and told me I will be there when I get there and I could hold your car till tomorrow.
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November 2022 by Lisa Gutterman
Received repair bid quickly seems to be an honest shop which is hard to find nowadays I would go back. I recommend this place highly.
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November 2022 by Nathan T.
If the sate of Hellinois wasn't as crooked as this tow company they would have already been shut down just read the reviews on Google but make sure you click police bc off of these seem to be hidden from view it's a crazy coincidence. They are attempting to charge me 460.00 for a tow that was 1.6 miles in total. They never gave us any paperwork and the police department acted like they weren't sure where our car was towed too for 3 days all while thus place is charging you 50.00 a day for storage fees. The pd wrote several tickets that our obviously not going to hold up in court but are the factor in hiw much you pay the pd for the release slip. In our case it took what should be owed from 150.26 too 508.31. So if you spend a few days getting the states attorney to follow their laws this place gets to charge you while it's happening. I'm sure they split it up at the end of the month bc you are screwed in both directions. In our situation if this would of happened in a township that wasn't clearly doing sketchy deals it should have costed around 300.00 bucks. Not being from around here I didn't know not to drive in through Madison County so it's costing over a thousand so far. I say so far bc I'm yet to actually get my release and I'm SURE between andys and Venice pd they will find some way to screw me out of a little more. But hey anyway for a buck right guys?? They out here doing the lords work screwing one family at a time.
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August 2022 by Malissa Simon
Good food but not a very clean restaurant. Do better
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June 2022 by Lawrence Hurst
Vehicle was towed there due to an accident and when I went to look at the vehicle the rear tires had large holes cut out of them
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June 2022 by Amanda Koehler
Wouldn't use anyone else. Services are the cheapest around, the tow truck arrives quickly and they make the whole process very simple
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December 2021 by John Hetherington
I just used them for a tow to the mechanic following a brutal week of cold weather in February. The price was fair, service was excellent and I would recommend them to anyone for similar service in this area. One of few 24 hour towing companies in the immediate region.
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December 2021 by Laura Mcintyre
They were wonderful and quick to come out on Thanksgiving night when we needed them after someone locked keys in the car with the car running. The staff was kind and incredibly helpful! If you need any type of service, this is the place to go!
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November 2021 by Eva Giovando
They received my granddaughters stolen car from police after thieves were caught day after robbery. No one notified her that her car was ever found until she received a letter from Andy body shop that she had 10 days to claim it which was October 29,2021. And she must pay storage fee plus towing They have had it on their lot since August 17,2020. They knew how to get in touch as they sent a letter but they waited till October 2021 to do so. This is a scam and they should be reported to the state of Illinois for criminal charges. They are not honest. My granddaughter was not even aware that car was found as even police never let her know.
