O'Reilly Auto Parts in Macomb is described as more welcoming than the other store. Many customers report always receiving helpful service on their visits. One reviewer notes that any issues with a purchase were quickly addressed and remedied, and they have never had a bad experience, even mentioning an instance where an employee gave them a ride home when their car died in the parking lot. However, there are repeated observations that it is slightly obvious the female employees avoid helping women, with a question raised about whether women who hate women are hired. This pattern is noted as having been the way it has been for the three or four years the reviewer has lived there, with an exception made for a former employee named Tia, who is frequently mentioned as being missed. The store offers various services like free battery testing and a loaner tool program.
Went in today for a headlight bulb. The nice gentleman working there was kind of enough to make sure I the correct one. So kind of him. He even had time to install it for me. He deserves the 5 stars.
October 2023
Knowledge staff. Clean establishment. Very helpful.
July 2023
I’ve always had friendly and helpful service on my visits. Any time there has been an issue with a purchase it was quickly addressed and remedied. I have never had a bad experience here; an employee even gave me a ride home when my car died in the parking lot!
