Hy-Vee Wine & Spirits is highly appreciated for its excellent customer service and helpful staff. Customers praise the bakery department, especially for creating beautiful and tasty cakes for special occasions, including birthdays and weddings. In one instance, the bakery team quickly made a replacement wedding cake in just 40 minutes, saving the day and making the event memorable. The store also offers a variety of food options, including tenderloins, chicken fritters, and good Chinese food. Additionally, the pharmacy staff are friendly and accommodating, going out of their way to assist customers with prescriptions, even just before closing, and providing thoughtful extras like dosing spoons. Overall, Hy-Vee is known for its caring employees who go above and beyond to meet customer needs, making shopping a positive experience.