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August 2023 by carlosdabro
They ran my credit before I could drive it. Felt discriminated by Ron. His reason for not letting us test drive the vehicle was that our credit was not gonna get approved ( it was approved later on). Just to find out the interest rate on it was gonna be crazy high.
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June 2023 by Glenn Ree
Worked with Steve today. GREAT salesman! I highly recommend that you ask for him. He goes above and beyond to work the best possible deal for you! I will be very impressed if they honor the price we agreed on today, when I return on Tuesday.
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May 2023 by Kathleen B.
I didn't buy my car from Speedway Auto but I'm not giving a good review after reading all these bad ones. I've been looking to buy a newer car and thanks to all these bad reviews I've decided not to even go look at any cars there. this place WAS on my list to go look at cars but had changed my mind!
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April 2023 by Doug Bice
Casual atmosphere. Wouldn't budge on vehicle price, which was upsetting. Steve was nice guy. Sarah was very friendly and sweet to work with. After driving it now for a couple days, I was right, it does need rear brakes. Wasn't just rust buildup from sitting. After telling them about it they did make it right.
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March 2023 by Greg smitz (smitz327)
Seemed like they had a great selection of vehicles. I completed a pre-qualification for loan and even picked out a couple of cars to look at purchasing. I was actually prepared to drive there with a trade or even fly in to Chicago and take a uber to them. They never returned my messages or showed interest so I took my business elsewhere
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October 2022 by Johnny Czuj
DO NOT COME HERE AT ALL IF YOU VALUE YOUR MONEY AND TIME! My wife and I went there and Ron is the most disrespectful person you’ll meet typical car salesmen! The car we saw has no back head rests, breaks are squeaking, and steering wheel is vibrating over 60mph! He got upset I was negotiating the price on behalf of my wife! He had my wife signing paperwork before we even knew the loan terms and interest rate! He got upset when I even asked about it! He’s pushy, had a bad attitude, and couldn’t even fill the tank when we got it! This place is a joke! Only cool guy is JR in the financing department! GO ANYWHERE BUT HERE! Car exterior was beyond filthy when we got there and when I even asked for them to wash it I got an attitude and he acted like I asked for a kidney! I hope they read this!
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October 2022 by Ron Swenson
The sales people are knowledgeable and polite. They make the whole experience easy and a pleasure doing business with them.
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June 2022 by Patrick Morris
Told the salesman I can only afford a certain amount for a payment. Completely disregards it and tries to sell me a car with a payment 400 dollars higher than I can afford. Lies and greed get you nowhere.
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June 2022 by Chris Dejong
The sales rep I talked to was alright, nothing against him. My biggest issue is the lack of negotiation or attempt to earn my business either from his end or the sales manager. If time was an issue and played a factor in why they couldn’t try to work with me on the price of the car, then why not just ask me to come in the following business day?The car I was viewing was freshly detailed. Whoever did the work left the mats in the trunk, closed it, and let them sit moist for some time. I opened it and was hit with the lovely scent of warm mildew. Probably not the best way to handle this procedure, I imagine.
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June 2022 by Tim Yurs
Salesman was Great, Extremely Poor Management, they ran my Credit came at me with a stupid 15.99% intrested rate they also claimed to call the deal into Gm Financial and that was the rate. I was recently in Sales and Leasing for over 5 years. Being a 640+ credit score this threw up a flag. I use to work for a Chevy Dealership and asked who they talked to at Gm. They said who it was who so happened to be a real person. But my Contact at Gm Financial said they never received a call about me as I gave him the app #. I walked out and Purchased a car in Woodstock with a 6.9% intrested rate Be Extremely Careful of their finance Department
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June 2022 by Jay King
My overall experience was exceptional! I love the wide range of vehicles that are available. I would recommend speedway auto mall to anyone!
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May 2022 by Tim Yurs
Don't lie to your customers with Jacked up rates!!! I was offered a 15% intrest rate with a 640+ walked out and Purchased a suv in Woodstock with a 6.9% rate, Greed will kill your business, lost a Sale
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May 2022 by Eric Forster
I have another dealership tube rip me off and charge me double on a car then they werecharge in the originally. My car was recently totaled in an accident and I went to Speedway auto mall And they were really good to me not only did they take care of your mouth and I was upside down on this car for put they put me in a vehicle that was far beyond my expectations. They are super friendly very professional and most of all they put me in a vehicle vehicle that's far better than anything I thought I would be drivin Thank you to Jr. And his whole staff at Speedway auto mall. I will recommend this dealership to anybody and everybody who is looking for a car. Their customer service is better than I have seen anywhere else.
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May 2022 by Melissa Robertson
I really had excellent service at Speedway auto Mall. I came in and fell very confident that I was being treated fairly and honestly. Karri Mauermann assisted me with the whole thing could not be more grateful.
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May 2022 by Alyssa Reese
they were able to help me get a car when i had somewhat low credit and little work history with a co signer ! everyone was helpful and the process was easy!
