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“I recently had the pleasure of dealing with Roscoe Pack & Mail for shipping a large and oddly shaped item, and I couldn't be more impressed with the exceptional service I received. The staff went above and beyond to help me find the best shipping solution, demonstrating a level of friendliness and expertise that truly sets this place apart. I wholeheartedly recommend Roscoe Pack & Mail to anyone in need of reliable and customer-oriented shipping services. It's clear that the dedicated and helpful team at this establishment deserves all the business it can get.”
“We asked for 80 color copies of a map for our daughters wedding at the Perryville Postal Shoppe location. The color was so horrible on the copies they were not even legible. We asked if they could be redone and the manager told us we would have to pay even more for the copies to be redone. She would not refund our money and would not provide the service that we paid for. Do not waste your hard earned money here. Edit: Rating was changed from a 1 star to a 4 because the owner did redo the copies and made this right but the "manager" was still just as condescending as she was the first time we were there. I'm extremely grateful to the owner but still left off one star for the hassle and the manager's attitude problem.”
“I've used UPS whenever possible for about 3 years now, after having UPS ship from Belgium to my temporary address in Tucson (whilst visiting there). The sellers did an 'adequate' job of packing, but ***UPS' handling*** was clearly the Difference which allowed it to arrive in one piece. I was impressed. :-)
So when a smaller but similar dense art object showed up at the Rockford Goodwill, I was delighted to see mention of UPS 2817 as having given good pick-up service for some of their out-of-town customers. I contacted this UPS store, while the auction was still underway, and am VERY glad I did!
After making proper arrangements, my pkg arrived on schedule...and not only was UPS **handling** of it Excellent...IT WAS SUPERBLY PACKAGED!!!!!
Great Job all around, & I'm now truly aware of the superiority of UPS PAK services; and the Support Team approach to Goodwill customer servicing REALLY WORKS.
So, a Great Job & it won't be forgotten. The next time serendipity strikes at Goodwill's online site...I'll look for the nearest UPS store - and hope they may be as enlightened as you all are @ #2817.
Thank you, each & every one l!!
[sent via a friend's Google acct.]”
“I had to get copies of all my tax documents. Came out to FedEx office and they did an absolutely amazing job. Sarah is an excellent employee she helped me through everything I needed to do get everything organized. Could have not have done this without her help! She's a keeper there. If you stop in there tell her I said hello.”
“You did a pretty good job the first time I used them I don't know if they're going to be doing as good a job the second time?I'll find out tomorrow”
“I had to return a damaged Amazon item and I do not own a computer or printer. Lindsey took care of getting the label e-mailed from my phone to their store and I was out in less than 5 minutes. Great job, thank you. ?”
“Right services and right location but the ai answering service did not make it easy to find the full service sight. Visited 4 others before we found it. Very frustrating.”
“I will be at Meiborg for going on 5 years come Sunday here is a thing for all of you negative Nancy's out there every company has a few bad seeds and they get weeded out but the good drivers stick around and try to right any wrongs either at customers or even to you folks in them 4 wheelers bur always remember there is that karma and instead of bad mouthing the company as a whole just pinpoint the one problem and that it and Zach thank you for the opportunity you have given me as a driver and me show you and everyone here that you can set goals and get them if you put your mind to itSigned byYour Driver of The Year”
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“Very sad experience today as I only wanted 29 copies made ...The girl decided to be a smart alic and tell me I was sending to wrong address...it's the same address for years in my business with them....then I got copies with lines through them...rude reactions, laughed at and humiliated at the counter.....go here if you need to chew someone out....They will oblige....Very rude manager....then the girl who knew nothing wants to tell me i cant park thereLol”