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December 2023 by Bears Cubs
Called to get a price on installing four tires 235/50/18 170.00 What a rip off I would definitely recommend calling around
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November 2023 by S K
Got me in and out. Communicated everything clearly. Friendly service
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November 2023 by Rick Soeprasetyo
Would give 10 stars if I could
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May 2023 by Cheryl Eno
Came in to see if a tire could be patched. They did a great job and had great service. Thanks again!
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December 2022 by A L.
My car had a slow tire leak so I stopped by to have it looked at. They were able to fix it right up! Took less than 30 minutes which was wonderful since I had children with me. When I had a second nail in my tire, it had to be replaced. The manager and assistant manager were able to provide us with very reasonable priced tire options. They were able to help explain the different types of options and provide feedback for each. They did not force any option upon us but helped us make an informed decision for our type of car needs. They were very timely when returning my calls. Their tire warranty is also wonderful and we have been able to use it! The staff are all very friendly and interacted with us as if we were family members: welcoming and caring. They even brought a coloring book out for my daughter to play with while we waited. When we returned for a tire rotation (included with tire warranty) they remembered our names and asked about our family. They treated us like people/family and not just another customer. We have found a wonderful business and I can not stress enough how appreciative I am for their help in keeping my car safe for my family and I. Pomp's Tire Service was recommended to us from Forest Hills Automotive.
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September 2022 by Josh Kleifgen
I got lucky because they weren't busy, so Andy worked with my service manager to take care of my blown out trailer tire. The tech Gary was fast, I got in and out in about an hour. Great crew, thanks!
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May 2022 by Anthony Mordh
Wally Perez really made a bad day into the best blown tire experience I could have had. The world should know about the unwavering beacon of professionalism and competence that Wally shines out to the rest of us. Amen
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May 2022 by Poker Face
Fast and efficient. Would have given them five stars, but I pulled in and put my truck where I figured they'd need it, they made me move it, and then later made me put it right back where I was to begin with
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April 2022 by Gersain Zuniga
What a great experience! At pomp's tires wally took the time to explain how my tires were out balance..highly recommend
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July 2021 by Mr Brown
Friendly staff fast service clean facility
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May 2021 by Nickole Butler
My tire blew out recently and after waiting over an hour for roadside service, Walley showed up after being notified by the sheriff and got us back on the road right away and didn’t have to wait any longer for roadside.
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May 2021 by Jeff Vohs
On my way out of town I got a flat tire on the interstate. I just made it to the exit and off the ramp to the side of the highway. I called road side assistance as the flat was rim all the way to the ground. Before they got there, Wally P. from the Machesney Park location pulled up on his way to work and got me taken care of. I was back on the road within 20 minutes of stopping, and on to my work commitment. He was great and helped plain and simple because he said it was the right thing to do. I will get my new tire from Pomp's and highly recommend Wally P. Thank you!
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May 2021 by David Yocum
Great place! Friendly staff! Swing in and let wally and John take care of you!
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May 2021 by Chris Pope
I would recommend Pomps and the staff to anyone. Wally Perez did an outstanding job with my new tires, and went above and beyond to help me out with an issue I was unaware of. He bent over backwards to help me to be safe and was extremely knowledgeable. I actually thought he was the manager in the garage.There were 3 other vehicles there when I arrived and he had his hands full. He checked on me and kept me updated throughout. All of the employees were very helpful, Dominic ( I think) was awesome, and Logan was great to chat with as well. Another incident happened, so Wally called the manager to keep him posted on the cracked rim issue that he found that I was unaware of, and I believe his name was Joe, when he came into the garage area he actually swore at him and said " whats going on Wally, yeah I heard you, but I was in back f'n busy". I'm pretty cool and thought Joe was too, but that was extremely disrespectful to Wally and unprofessional in front of me. Hopefully he apologized. Overall Pomps is a terrific place to get new tires and feel safe about any issues you may have in the future. I will be back and recommend Wally and Pomps to friends and family!!Thank you!!!
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April 2021 by Angie Wilson
I came to Pomp's because another shop couldn't get my tires on my truck, and had actually ruined 1 trying ( hard sidewalls M/T tires). But once I received the new tire the guys at Pomp's were able to get them on, and also fixed a broken sensor for me. The whole shop of guys were great! All very nice, easy going, and helpful. Because of my experience with the previous shop, they helped me out a little on the price of everything. It's my understanding that they are under new management, and I can't say enough good things about my experience here. Joe and Andy are great managers, and Eddie who did the install thank you all so much! Shout out to Wally, just cuz he was so sweet to me the 1st time I showed up and we discovered my tire was ruined. I think he could tell I was ready to cry lol. They got the job done that the other guys couldn't! And it looks pretty sweet!
