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January 2024 by trailer otrash
I've heard family members complain about a few things, but I have never had any problems. they appear to have an excellent fraud detection system. the employees are almost always pleasant.
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March 2023 by Susan Hohm
Great bank! Great Staff! Great Service. Need I say more!
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March 2023 by jacquie becker
I had an unfortunate incident regarding a fraud alert. Went into the bank to rectify, worked with Personal banker Joe. He was absolutely amazing! Filed the proper paperwork, shredded the old card and gave me a new card on the spot!
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March 2023 by Bethy Lakey
I have banked there for 15 years and love it. Staff is nice and fair. Teller line knows who I am and always so kind.
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March 2023 by Jerry Foster
Sally Paun has worked with us since we lived in Machesney Park over 20 years ago. We now live out of state and she continues to take great care of us.
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March 2023 by Charlotte Tayon
Great service with our cd Kellie was friendly and explained everything .I have my savings there it's better % then other banks
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March 2023 by Pastor Pam
Great people. We give our business to this locally owned bank. Quality, professional service that you won't get at other major banks. We've learned our lessons well by doing business with the others. Thanks Northwest Bank for keeping it local!
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March 2023 by David Jones
Northwest Bank of Rockford provides a modern and secure web site for online banking. I use it every day to assist me in maintaining my checkbook in a manner that makes monthly reconciliation a breeze.
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March 2023 by Patricia Frisch
Everyone is always very friendly and responsive. We moved out of state but kept our banking relationship at NWB because of the great service.
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March 2023 by Joe Larkin
Best bank in all of Rockford. Love that it is local (no other bank is) and they really work with you. I brought all my accounts and my mortgage here!
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March 2023 by Frances Paris
Sally has been there for me more than once and after my husbands passing, she helped me get things in order. Sorry, I don't know her last name, but any time I've had password issues or anything else, she's never hesitated to come to my aide.
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March 2023 by Kathy Clingon
Very friendly and personalized bank. Love it in Machesney Park,IL
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March 2023 by getto leo
Every year they make the same mistake on my home insurance and try to bill me a late fee
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March 2023 by B Kammerer
Easy to use. Fast. Love mobile deposits
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January 2022 by Lynn Anderson
Great little bank..secret == no lines to pay reality taxes..highy recommended..
