“Tyler went above and beyond in helping me buy a new phone after mine died. He also set up T Mobile internet equipment for me. When I got home all I had to do was plug it in. It works great with no problems. By switching to T Mobile internet I am saving $50.00 a month from my old server. I also want to mention that another employee there, Nick, also helped in getting me on the right track with the new phone and internet. T Mobile can be very proud of having these two men as there employees. They both represented T mobile with professionalism and knowledge of the products sold by T Mobile. This will be my first stop T Mobile store for all my future needs.
Again, Thank you Tyler & Nick.....”
“I was there to pick up a new phone for my daughter. The online order did not process on time. The lady working was able to get me the same phone and at a discounted price. She was awesome.”
“Cannot believe I am writing a favorable Verizon Store review. But I am. Hate shopping at iPhone stores with a passion. Will not go into the long list of what I find objectionable; it's long and I would rant. Prepared for this visit online. Requested an apptmt. Described the issue. Gave as much info as I could. Showed up early for apptmt to check in. Only one person ahead of me. Minimal wait time. Hardly any bother. Friendly staff inquired about issue, checked things out, described the two options and what they would entail. Decided to try a local repair option -- Ubreak-Ifix -- with whom Verizon apparently has an arrangement. Only two blocks away. They had an apptmt right then. Service covered under warranty. Ok. Whole situation did not involve high pressure sales tactics, excessive wait time, crowds, tons of technology I don't care about. Simple, fast, effective. Went to the recommended repair shop. They fixed the iPhone immediately. Could take it right home. Good as the day I purchased it! Unfathomable. A pleasurable Verizon Store experience with an efficient and effective outcome. All respect, Verizon. Well done.”
“It's always busy when I go there, have to park further out; but has what I'm shopping for & it's convenient. They moved the long line efficiently during COVID & had distance markers. None of stores do that now which I think should be necessary. I recently tested positive the first time in 3 years!”
“It's always busy when I go there, have to park further out; but has what I'm shopping for & it's convenient. They moved the long line efficiently during COVID & had distance markers. None of stores do that now which I think should be necessary. I recently tested positive the first time in 3 years!”
8AM - 10PM
8001 N 2nd St, Machesney Park“Excellent customer service. Friendly and always willing to help you find what you're looking for or answer any questions you may have. I encourage you to experience this”
“Recieved help in electronics. The employees name was Emma. She was amazing and so helpful. Will definitely come back to the Machesney Park Target if there are more employees like her.”