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April 2024 by Kathryn B C.
There needs to be a zero star option when it comes to this CVS pharmacy. Rude. Overwhelmed. Four warm bodies, three of whom who know what they're doing and a placeholder. Line always backed up. Lost orders. The new guy (I assume) was floundering on his own while the others hustled around. You couldn't trust a thing he did -- whether insurance would pay, etc., and nobody to teach him. I was going to tough it out for the sake of hard-to-find Novavax, but after rude Patrick and clueless newbie, I opted to leave instead.
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February 2024 by Nathan Friedman
Very excellent location. Great work.
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January 2024 by Nick Haegele
This is the nicest drug store in the area. Always clean and their staff is always so friendly. Skip Walgreens and come here! You’ll get out in half the time! Always has everything you need.If you need any assistance, ask Ginger!
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January 2024 by cambrie shae
Kari and Ginger were very helpful.
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December 2023 by Tim Outzen
Sold me a 130$ google card that doesn't work. Not the first time I've had a problem at this location. I wouldn't recommend this place to my worst enemy! Buyer Beware!!!!!!
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November 2023 by Lois V.
Absolutely the worst pharmacy I've ever dealt with. My son is a type 1 diabetic, and even after several years with CVS, they bill things to the wrong insurance, they don't have his supplies in stock, they take 15-20 minutes to answer the phone, then leave me on hold for another 15. They've even told me that a brand new prescription is expired. The pharmacist is wonderful, but the rest of the staff is rude and poorly trained. We started going there because it's literally 3 minutes from my house, but I'd rather make the drive to another pharmacy than continue to deal with this place.
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September 2023 by Suga T
The worst pharmacy ever. So rude if y'all have scripts here take them somewhere else!!!
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August 2023 by Payton and Addy musicallys
I dropped a package off at 8am was told the pick up in morning. Which wasn't true the pick up in afternoon. Then they forget to send my package which was to be sent overnight.
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August 2023 by Renae Aukes
Very slow service in the pharmacy, inside or drive thru! The pharmacy staff are very unfriendly and rude at times!
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August 2023 by Kelly Rote
What is happening to this store? The pharmacy drive through window is mostly closed for the last several months. The line inside for the pharmacy is all the way to the door. The wait time is never less than 15 minutes. About half the time they don't have my auto fill meds in stock and I run out before they finally get filled. I waited in the drive through line for 15 minutes before I pulled out of line and went in. I was there at 9:30 A.M.The store itself is very dirty. The carpet is not only not vacuumed it has large stains everywhere. The smell is not pleasant either. This used to be a nice, well maintained store. Not true anymore. We ill be taking our business elsewhere.
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August 2023 by sue hayenga
I received an email from CVS for 35% off my next purchase. I put it on my card. When I checked out they didn’t see the coupon. I showed them my phone and 2 people tried to get my coupon. Finally they gave me the 35% off. Why didn’t the coupon go through. The sale people were wonderful. The computer system is not.
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July 2023 by Juliana Hardt
i’ve been on hold with the pharmacy for an HOUR. they aren’t even busy or at least weren’t busy when i called -
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July 2023 by Mrlissa G.
Very dirty store like it's never been cleaned in months. Don't know why this store has went down hill. Pharmacy is horrible with never getting anything right. And front register is a joke can't get help when everyone is on there phones.
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June 2023 by Patricia Nelson
Drive thru is a problem sometimes necause they say they are short staffed and drive thru is closed leaving people to have to go in!!!Sometimes it's a hassle because it leads to a long line..
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May 2023 by Conisha Jefferson-Wooden
--5? ABSOLUTE WORST PHARMACY! If you use this place, switch! If you're looking for a pharmacy this ain't it! They take FOREVER to answer the phone, the line is ALWAYS to the door(entrance) it's always understaffed and they take way too long to fill a prescription, even when its called in. Just a BIG NO all the way around. Worst pharmacy in theRockford region?