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“What a blessing to have this establishment in my area. Lanise was the absolute best. I really appreciate her patients and kindness, I’ll while she stayed professional.Dorthy was a blessing also. I had to wait a while to cash my check but Dorothy kept me calm and updated on what was going on. This will be my official spot for all my future business moves.
Ps: Big Froze / Now that's tv”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
“Working with Members Credit Union was sooo easy, wish we would have financed here years ago.Shout out to Keith and the front desk at this branch. “Highly recommend” is a bit of an understatement.”
“Michael Moore opened a savings account for me today. He was very knowledgeable and professional all my questions were answered. He set me up fore-statement and online banking which gives me all the tools to easily manage my account. I left feeling very confident about my decision to be a customer of Bankfanical.”
“(Translated by Google) Very friendly staff, and very understanding with Spanish speakers.(Original)Muy amable el personal, y muy compresivos con los de habla hispana.”
“John M. At Old Plank Trail on Exchange is the best help I have received. He is intelligent, thoughtful and caring. Importantly, he knows varied aspects of banking which few youngDr. Zenobiabankers know. You are fortunate to have him represent Old Plank trail.A suggestion:Ask John to do in service support teaching sessions for bankers who are supposed to help customers. Very few know the intricacies required. John knows.Thank youDr. Zenobia Mistri”
“The Banker who helped me, Andrea Arnold, was excellent in helping me and very understanding of my situation. I was a victim of fraud. The Banker was very professional in performing her duties in regards to that situation. She kindly explained to me how these situations can occur and gave advice as to what to look for in the future, in order to avoid any reoccurrences. Andrea's services were greatly appreciated.”
“Gayle, Candace, and all the others provided impeccable service and helped me with my needs efficiently. I am continually pleased to be a loyal customer of Advanced Financial, with this level of service I have been provided over the years.”
“Always friendly staff! Got some good advice for car loans and opening a credit line. They also offer a service to sit down with students to go over options for banking. I just really appreciate the community-feel of this place. Also, this bank is linked with Lafayette Bank and Trust, which is good news for a Purdue West Lafayette student like me who needs to make deposits on the go while I'm away at school.”
“The Bank Manager, Deborah, was wonderful and helpful. She helped me manage my accounts over the phone, making it very convenient. I will definitely request her assistance again on opening another account.”
9AM - 5PM
1600 W 45th St, Munster
Banks
“We went to the bank, and we were greeted instantly. I hand my mom with me, and she uses a walker. The representative, Mr. Bussey, was extraordinary helpful. He helped us righr away, and made us feel welcome right away. We did a simple transaction, but it was his willingness to answer all of our questions. Often times you feel rushed, but we never felt that way. His customer service was genuine and sincere. That is so important, especially when it comes to money. Thank you so much for the help, and if you're looking for a good branch, you definitely won't be disappointed.?”
“Norma Deb and the entire tam at the Schererville branch are the BEST BANKERS IN THE BANKING BUSINESSthis team always goes out of there way to satisfy us and whenever I come inside the branch they’re helping people with a smileIt’s rarely ever seen ever more and I’m blessed to have them on our side”
“Good works deserves good recommendation, I appreciate the effort of Mr Donald Richard for helping me work from home despite being quarantined. Profits been made weekly as he promised, i invested $700 and now making $8,200 weekly, All thanks to him, Wouldn’t have been easy during this lockdown he made me and my Family smile, Send him a DM and thank me later”
“Bank employees were friendly and helpful I only wish thier computer software was as helpful. We needed to add one person to a business account and it took 45 mins and at one point 3 people working on the screen. Otherwise a good experience”
“Wow! I don’t know how to begin to thank the staff and especially Kat da Silva at the Highland Centier Bank! The customer service my son and I received was beyond any customer service I have ever experienced. Not only did Kat spend hours of her time, but she did it with kindness, respect and of course all her knowledge. She guided us thru a series of banking inquiries that most people would find difficult to navigate on their own. If you are looking for a Bank, I highly recommend Centier Bank at this location in Highland In.”
“Branch Manager Nichole Cage at the Chicago Heights location is phenomenal. She was able to help me with a transaction that I desperately needed to take care of. I have been a long standing customer since the bank was Austin Bank of Chicago in the 80's, then later became ABC Bank, now Old Second Bank. I know there're not as large as Chase, Boa, Us Bank to name a few, I can't imagine transferring to some other institution, I have always been satisfied with the service I receive there, and was more so when the chgo hts location switched over so that I didn't have to travel to the 92nd street lication..location. Thank you Nichole and 02 Bank for your service!!!!”
“I came into this location on a Saturday, and was helped almost immediately. I had the pleasure of working with Richard, the Assistant VP of the Location. He was extremely professional, and created great conversation while some items were loading. I am very happy to bank with this Chase location, and I am very pleased with my experience. 10/10 would recommend!”
9AM - 5PM
9621 Wicker Ave, St John
Banks
“Always have a great experience with the staff here. They make you feel like this is a small town and they know you and treat you like a friend or family. Love this bank. So glad to have switched from Chase!”
9AM - 5PM
1101 Joliet St, Dyer
Banks
9AM - 5PM
9175 Calumet Ave, Munster
Banks
“Friendly, knowledgeable staff. Professional in appearance, attitude and how they carry themselves, conduct business. Always willing to help, take time to listen to their customers and answer questions, explain procedures and seem to enjoy their jobs.”
10AM - 5PM
1779 River Oaks Dr, Calumet City
Banks
“I must admit 2 years ago I would’ve have given a 1 star. Grace (I think that’s her name) was nasty and not helpful. But Tricia and ( I truly forgot the guy name). But the service was on point. They went the extra mile. Thank you for your good customer service.”
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“Shivahana Rhodes and all other First National bank personnel in Lynwood Illinois are amongst the most professional, patient and knowledgeable I’ve ever had the pleasure of working with and depending upon. I would highly recommend them to anyone looking for a quality financial institution in the Chicagoland area.”