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“CSR Alicia and her trainee Rochelle helped me tremendously, they made me feel so welcomed ,even convinced me to get the debit card ! I told them we cousins now ?”
“My wife and I went in to the Martha Street location to make adjustments in a checking account not realizing that there were signed documents required. Rather than send us home Liz Galaraza and Kat da Silva stepped in, personally typed the required documents processed everything and had us on our way. Just a current example of the over the top service we always receive at this location. Thank you Liz and Kat.”
10AM - 6PM
2635 169th St, Hammond
Banks
“This bank is the best because the Branch Manager is the best! Her customer service is 2nd to none! She was helpful, informative and extremely nice while assisting my wife and I with opening our joint account. We will be back next week to get our teenager's accounts set up solely because of her customer service! #MrJones”
“I saw a good rate for CDs in an email and I had been a previous purchaser of CDs there, so I went in and worked with a banker, Cheryl, who was very knowledgeable, informative, and efficient. Happy to have some money invested there. Inside was a very pleasant, welcoming atmosphere.”
“I love this location I never have a problem with anyone having an attitude or being short with me. Everyone there is pleasant and ready to assist me each and every time”
“Best Branch in NWI Anthony is true gentleman and helped me out with complex needs at the time. The whole team is wonderful on a daily basis. I wouldn’t go anywhere else.”
“Members Source Credit Union is such an inviting place. Everyone is so nice especially Cindy B.! She always answers any questions I have and is so sweet when she assists me with my banking needs.”
“We had a meeting with one of the bank's longtime customers at their Lansing location. Kim Parker and her team could not have been more accommodating and professional. Really impressive team they have and I will always be grateful them.”
“Michael Moore opened a savings account for me today. He was very knowledgeable and professional all my questions were answered. He set me up fore-statement and online banking which gives me all the tools to easily manage my account. I left feeling very confident about my decision to be a customer of Bankfanical.”
“Gayle, Candace, and all the others provided impeccable service and helped me with my needs efficiently. I am continually pleased to be a loyal customer of Advanced Financial, with this level of service I have been provided over the years.”
“Shout Out to Cladiole Taala the Retail Banking Officer was over the top with providing service. She was patient, helpful, resourceful and knowledgeable while working with. This individual was very accommodating given my current health limitations she happily assisted me by allowing me to remain seated while she handled the needs. Cladiole Taala you are the best!! Keep going”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
“(Translated by Google) Very friendly staff, and very understanding with Spanish speakers.(Original)Muy amable el personal, y muy compresivos con los de habla hispana.”
9AM - 5PM
1290 Steger Rd, Crete
Banks
“Norma Deb and the entire tam at the Schererville branch are the BEST BANKERS IN THE BANKING BUSINESSthis team always goes out of there way to satisfy us and whenever I come inside the branch they’re helping people with a smileIt’s rarely ever seen ever more and I’m blessed to have them on our side”
9AM - 5PM
1600 W 45th St, Munster
Banks
“Very understanding, friendly & professional people. I always come in here. Karli really understood situation today and how I was trying to get money in my account when credit card banks weren't allowing, she made it happen & understood I was trying & wanted to help me, that means so much. I'll continue coming, this is a great location for anyone who needs the main location.b”
9AM - 5PM
1101 Joliet St, Dyer
Banks
“Robin has the patience of a saint. She sat patiently with us to go over some fraud issues and resolved everything. She had no qualms about spending two hours to help us. Thank you for hiring Robin. She has been amazing. Don’t let her go!”
“Always friendly staff! Got some good advice for car loans and opening a credit line. They also offer a service to sit down with students to go over options for banking. I just really appreciate the community-feel of this place. Also, this bank is linked with Lafayette Bank and Trust, which is good news for a Purdue West Lafayette student like me who needs to make deposits on the go while I'm away at school.”
“I love the East Chicago branch. I walked in one day, I really don't use walking often, but the teller greeted me by my name. I was ecstatic and it warmed my heart. I have never had a bad interaction at this branch. They genuinely want to help. Years ago, I was offered their credit and it was amazing! Their checks are free for 65 year olds and up. They are always friendly, professional, and courteous. Even the security are welcoming, helpful, and friendly. I ❤️ my 1st Merchants East Chicago branch bank!!”
“Customer service at Everwise is great, Stacey helped me with an issue end of day and followed up the next day. Above and beyond from my experience at other financial institutions. Thank you so much, I highly recommend banking with Everwise.”
“The Bank Manager, Deborah, was wonderful and helpful. She helped me manage my accounts over the phone, making it very convenient. I will definitely request her assistance again on opening another account.”
“TAMARA WALTON IS EXCELLENT… She walked me through everything so patiently… Such a hard worker and good representation of what Huntington is!!! I’m excited to see what the future holds between us… Great customer service.”
“I had problems with my card and visited the munster branch of the American Community bank. I walked in and the two ladies there were polite and friendly. They answered all of my questions and took care of the issue and ordered me a new card. They were both great.”
“We have always appreciated all the customer service individuals. They are always helpful! We had numerous wire transfers and have had them all completed flawlessly. Thank you to all who helped!! Ann Marie, Joy, Gabby and of course Zack!!”
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“Branch Manager Ebony Moore was very helpful. I can in to inquire about my account and she explained what services that the branch was offering regarding CD’s. Because of her experience and professionalism I purchased a couple today. We need more customer service staff like her.”