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August 2024 by Jazmyne Rose
They have the worst hours. You literally have to be without a job to be able to get anything done here.
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July 2024 by Joann Luing
Very easy Amazon returns and efficient staff.
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July 2024 by Jose Gonzalez
My Amazon return was lost at this location
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June 2024 by Orange Horse
I had to return a damaged Amazon item and I do not own a computer or printer. Lindsey took care of getting the label e-mailed from my phone to their store and I was out in less than 5 minutes. Great job, thank you. ?
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March 2024 by Elsa Sanchez
Very nice, in and out.
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February 2024 by Lisa Corbicz
Very rude to deal with.
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February 2024 by Courtney Wright
10/10 recommend this UPS Store. Just ask for Allen or Janice! They are THE best. I needed to get a last minute, large order of laminations made with a very slim window of time. Luckily, Allen and Janice went above and beyond to prepare my order. I got my laminations quicker than I’ve ever seen done before with HIGHER quality than I’ve ever seen done before at any other UPS store. And I utilize UPS very often. They are attentive, knowledgeable, and very accommodating. Thanks for your help, guys!
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February 2024 by Michael Lund
There was a line but the employees kept the line moving even when they were faced with a difficult customer. Super friendly and efficient!
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February 2024 by Armando Novoa
From the greeting to the service at the counter, it has always been a great experience. If unsure of what is needed for package to arrive safe, employees always step in with recommendations.
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February 2024 by CaRin Wells
Do not let them handle your USPS shipments. UPS and USPS have an operating agreement to allow customers to drop off USPS packages at the store. However, if the package is lost or damaged at the store you are out of luck. UPS will take no responsibility for what happens in their stores. My USPS package was lost at the store and USPS never received it. I called to ask if they could check the store for my package and they refused saying "if it's not in the bin, it isn't here. This has been a very expensive lesson for me to learn.
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December 2023 by Jordan Shuga
Never have any trouble getting in an out. I use this location to return Amazon packages..
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December 2023 by Diana Kelly
This store has always been helpful until today. I wanted to return a dress to Amazon, super easy. The man (maybe 20 years old?) who helped me never said hi, never helped asked what can I do to help, nothing. He told me Amazon was requiring a label and box to return it. I said that the dress was free returns and he told me to take it up with Amazon. I tried to explain again that the 3 options I had to return all said free. He was determined to make me pay the $5.45 to UPS to have them package it and print the label. I started asking the other woman who was working for help because this man was zero help. She at least helped me to go back and start over. Then I figured it out on my own and got the free return. At least she was willing to help. The other guy just walked away! I don't like going to the post office because they're so rude and busy. Customer service is so frustrating these days. I don't often have to return things and told the guy that and I literally said....you'll have to help me out. Zero help.
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December 2023 by Matthew Montalbano
I brought in my DirectTV device to be returned and they shipped it to Comcast. Hard to believe. They take no responsibility and my request to have to store owner contact me never occurred.UPDATE: 1 day after posting the above review I received a call from the store. They mailed me a check to reimburse me for the cost of the receiver. I appreciate the effort.
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October 2023 by Robert Grottke
Two prices on envelope. One on the envelope itself and the other on a counter. Charged me the higher amount. I asked why? We changed the price. Already mailed it. Go somewhere else. And read the reviews
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September 2023 by Maciej Salach
Very easy, very quick, very nice.
