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February 2024 by Kevin Thompson
Picked up truck here but would not let us return it here. Had to drive across town to drop it at another place.
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December 2023 by James Good
Dropping off my trailer was a breeze.The very sweet young lady that checked me in, was very polite and professional. I was there less than 5 minutes. Very nice UHaul location.
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November 2023 by Heidi Smith
Absolutely amazing staff !! Attentive and caring. I had a U box moved from Utah to this location as well as renting a truck from them . They handled everything with care and were an absolute delight to work with!
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October 2023 by John Heart
Quick answer is that this is a great facility with super helpful employees who are committed to customer satisfaction.Long answer is that yesterday was my first-ever visit to this facility. I made a reservation online and came to pick up a trailer. Arriving at the store, I found all manner of moving supplies, pretty much anything you could need (boxes, tape, trailer balls, you name it) in a clean and comfortable environment.The employees working yesterday were simply fantastic. Not just to me, but to everyone we saw them interact with. When customers called or came in the door with an issue, they worked with the customers to make things right. They didn't screw people because they had a problem, instead they did their best to make people happy, even when the customer was at fault. Just a great display of customer-focused service and a "can do" attitude.My rental trailer worked out great and came at a very reasonable cost. There were no equipment issues and pick-up and drop-off were a painless process.Bottom line, I picked the right place. Met some fantastic employees who put all they have into doing it right. Great place, great people, great experience.
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September 2023 by Robert Heagy
Booked a van on U-Hauls website for one price, then when I went to go get the van it was a different price. They said they were giving me a better deal at the higher price which included 200 miles. Renters beware!!! Pay attention to your invoice and ask plenty of questions!
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September 2023 by David Giammarino
Great Service, fair price, very nice and answered all my questions. Totally was a little over a dollar a mile with all fees which is fair when traveling 160 miles. Thanks guys
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July 2023 by calum doyle
We went in trying to get a last minute trailer for a long distance move. At first we had some trouble, but if it hadn’t been for our lord and savior Justin, we wouldn’t have been able to move. Great help, and service!
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July 2023 by Jason Buss
The staff was friendly and were accommodating to my needs. I will definitely be returning to this place for all future business. Thanks.
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May 2023 by Nichole Yvonne
Rina was exceptional outstanding and exceeding customer expectations very much appreciated to have her service
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March 2023 by Brooke Dean
My husband made a reservation and told them he might not need the truck. They informed him he wouldnt be charged if he didn't get it. Checked our account and they charged us $50. Had to call customer service because of course the company never answered. Now i have to wait 5-7 days to get my money back that they shouldnt have taken in the first place! Make it make sense!
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January 2023 by Miranda Cox
Chris was very friendly and helpful when we picked up a trailer. He helped us get the hitch tightened and then did a great job ensuring the trailer was safely hooked up. We would come back to this location for Chris's help.
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October 2022 by M Shadow
I had a nightmare emergency situation and Zack and Kylie were amazing and went above and beyond to make sure things were right for meThey didn't have to do what they did but they were unbelievable and commend them highly.Thank you so much for being the difference of not only an employee but a human with compassion.
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October 2022 by Sheila Johnson
If you need help renting a truck go to this location. Michael Ring helped me when I needed to rent a truck. Great price Great service!!
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September 2022 by Antonia Benitez
I came in alone and was struggling to pick up the packs of medium and large boxes. THREE people were sitting behind the counter. No other customers in site. Two were men, one woman. They all watched me struggling until I finally asked them if there was a better way to pick them up. One guy just said “huh?” I repeated myself and then NO RESPONSE from anyone. I drug the packs down they rang me up. A guy did load them onto a cart, but said nothing and walked away. When you walk out, there’s no sloped area to take the cart down to your car, you have to go down the curb, I tried to do this and my boxes dumped everywhere. I was in front of the big windows where the 3 of them are sitting and they watched me struggle AGAIN to pick up the packs of boxes and put in my cars. I definitely don’t recommend this place if you like friendly accommodating customer service.
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July 2022 by Zachary Kentner
Very disappointed with the service provided. Similar to other reviews, the reservation systems means nothing and the staff could care less about your inconvenience.
