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February 2024 by Greg Bergeron
Overpriced for initial visit for boarding even when you have up to date medical records for your animals. Only place I’ve ever heard of charging 76$ for a meet and greet for your pets before talking boarding prices
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January 2024 by Kelly Perry
Doctors, dental tech, vet techs and front desk staff are amazing!!!
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January 2024 by Janet Prader
Everyone is very kind and I was able to get an appointment within a reasonable timeframe. Thank you!
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January 2024 by DRieyazz
Went to update my 3 year old dog on shots,a quick 2 shots were $205. Their annual wellness was $75-100. Which would be totally okay,if they actually checked on my dogs health & such. They did a quick heartbeat check,said she looked fine & pushed the shots in. Wait time was roughly an hour+ on a Wednesday. I recommend Geneva Lakes Animal Hospital as my previous place. Learned it’s definitely worth the drive.
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January 2024 by Martha Kunz
Our beloved pet was very uncomfortable, his personal vet was unable to see him. Willow Ridge was the only vet willing to help him in a timely manner. The doctor quickly diagnosed his issues. This is not the first time Willow Ridge has provided urgent care with compassion and skill. Highly recommend them to care for your family fur babies.
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January 2024 by Christopher Robinson
Super nice staff!!!!
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January 2024 by H.
We loved them as “Mostly Cats”, not sure what has happened since the name change but we are now being frequently disappointed in the level of care our pets receive and how things are being run. Their systems seem to be an absolute mess and we have had several issues with incorrect or missing paperwork the last few months with the most recent one now causing delays in getting prescriptions refilled.
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December 2023 by Michelle Heirbaut
While we were only here for a wellness visit, Dr S and her team have always been fantastic with our cats. Thank you for over 20 years of love and care to our cats and family!
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December 2023 by Kevin Hoerres
I feel like this place is more of a CAT hospital than an animal hospital. Only pictures of cats on the walls and a cat freely roaming around the lobby. The vet said about 5 words to me the entire time. I asked for a urinalysis as my pup has had bladder stone issues, but the vet just felt around her abdomen and said her bladder feels small and no urinalysis was done. I don't get the perception that there was much caring going on. Get us in, get us out, get my money, seemed to be the main goal. Time to try to find a better place.
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December 2023 by Guiliano cipria
Ive had Maine coons since 1970 literally the most incompetent vet ive ever been to ever a true scam there running really PATHETIC SERVICE
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October 2023 by Elizabeth Mary
Very kind and friendly staff.
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October 2023 by Alex Ahearn
Don't bother to call for help. Have a dying kitten they don't care, they lie and say they they do but all they care about is having money. Won't even take a check to hold and even the emergency vet clinic is bad again all for money.
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September 2023 by Lizzy Clark
We brought our cat in on Monday Dr. Schlumberger said she just had a virus with just a physical exam, so we took her home. They never called us to check on her like they said they would. Two days later she wasn't any better so we called them to get her in. A different doctor ran labs which only took 20 minutes, which showed she have liver problems and kidney damage. We had to put our girl down. If Dr. Schamberger had rum a 20 minute lab, we could have gotten treatment and she could have recovered but we didn't get that time. The second doctor informed us on Wednesday that we could take her to the emergency vet but wasn't sure if she would make it. If Dr. Schamberger had done the lab we could have taken her to the emergency vet on Monday and she might have recovered.She could of had 2 days of treatment and that could have saved her life. Now they are telling us that it might not have made a difference but everyone one knows the sooner you get to something diagnosed and the sooner you get treatment the more likely they are to survive. As someone who studied veterinary science, I know you cannot diagnose something on just a physical exam alone because animals have same symptoms for different diseases. I truly believe that those 2 days of treatment could have saved her. Dr. Schlumberger admitted it wasn't a virus and she would have treated her differently if she would have ran labs.
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September 2023 by Aaron McCain
I got an appointment a week after I called as a new patient. The doctor examined my cat for 3 minutes and diagnosed him. Got a prescription on site, followed the directions, and my cat is doing great!
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September 2023 by Whitney Owens
Terrible place. Would never recommend going here. The Dr said my cat would be back to normal with in a day or 2 and never did labs. Turns out if she had done labs she would have known and we could have saved my baby. Horrible horrible place
